Denise Brock
Worthington
Summary
Dynamic Director of Rehabilitation with extensive experience in Skilled Nursing and a solid foundation as a Licensed Clinician, adept at conflict management and fostering collaborative relationships with diverse individuals. Proven ability to assess capabilities and equip clients with the necessary tools to achieve maximum functional potential while ensuring safe and effective environments. Resilience and stamina developed through years in healthcare, particularly during challenging times such as the pandemic, underscore a commitment to excellence in patient care. References from previous roles as Director of Rehabilitation are available upon request.
Overview
11
11
years of professional experience
Work History
Hospital - LPTA - EMH Medical Healthcare
- Now University Hospitals - ICU, Ortho, Cardiac, Neuro. Out-patient facility owned by EMH Medical Healthcare Hospital. 2002-2013.
Director of Rehabilitation - Relocation
Reliant Rehabilitation - Buckeye Terrace
Columbus, Ohio
08.2024 - Current
- Implement effective care coordination strategies to address the needs of a diverse population of mental health patients.
- Coordinate communication efforts among all departments to enhance operational efficiency in an 80-bed facility.
- Manage patient projections and scheduling based on insurance requirements and authorization processes.
- Oversee insurance authorization processes for long-term care patients to streamline reimbursement tracking. Coordinated with healthcare teams to enhance efficiency in claims management. Developed strategies to improve authorization workflows and reduce delays.
- Oversee and optimized staff management across three distinct disciplines.
- Facilitate staff sharing and coordination among multiple facilities.
- Administer physical therapy treatments to enhance patient recovery and mobility.
- Cultivate an encouraging environment to enhance patient satisfaction and well-being.
Director of Rehabilitation, LPTA for skilled nursing, ALF, ILF, and Outpatient Setting
Independence Rehabilitation
Oro Valley, AZ
04.2024 - 07.2024
- Developed and implemented evidence-based rehabilitation programs to enhance patient recovery outcomes.
- Assisted in managing communication with clients to address inquiries and provide support. Helped organize project documentation to streamline processes. Contributed to team efforts in meeting project deadlines.
- Optimized administrative workflows to enhance operational efficiency and minimize patient wait times.
- Facilitated communication between patients, families, and support departments to ensure comprehensive rehabilitation planning.
- Implemented strategies to restore departmental functionality and continuity in the absence of prior leadership.
Director of Rehabilitation - New Contract
Reliant Rehabilitation - Sandstone of Tucson
Tucson, AZ
04.2023 - 04.2024
- Managed comprehensive care coordination to enhance patient outcomes in behavioral memory and acute units.
- Facilitated interdepartmental communication to optimize operational efficiency in a 180-bed facility.
- Assessed insurance and authorization data to streamline patient scheduling and improve projection accuracy.
- Oversaw insurance authorization processes for long-term care patients to streamline operations. Monitored reimbursement tracking to optimize financial performance.
- Directed staffing initiatives to optimize management and support across all three disciplines.
- Orchestrated staff sharing and coordination initiatives across multiple facilities.
- Directed interdisciplinary team in the development and implementation of comprehensive rehabilitation programs.
- Executed targeted physical therapy interventions to enhance patient rehabilitation outcomes.
- Cultivated a supportive environment while upholding exceptional standards of patient care.
- Facilitated supervisor reference provision upon request to ensure verification availability.
Director of Rehabilitation, LPTA - New Contract
South Pacific Rehabilitation Sandstone of Tucson
Tucson, AZ
01.2023 - 03.2023
- Coordinating Care for a facility with Behavioral, Memory, and Acute Units
- Communicating with all departments within a 180 bed facility
- Projections and Scheduling of Patients - depending on Insurance and Authorization
- Obtaining Insurance Authorizations for LTC patients - Tracking for reimbursement
- Managing and maintaining staff including all 3 disciplines
- Sharing and coordinating staff with another sister building
- Treating patients - physical therapy
- Keeping an upbeat environment and providing excellent patient care
Director of Rehabilitation, LPTA - New Contract
Renewal Rehabilitation - Sandstone of Tucson
Tuson, AZ
05.2022 - 01.2023
- Coordinating Care for a facility with Behavioral, Memory, and Acute Units
- Communicating with all departments within a 180 bed facility
- Projections and Scheduling of Patients - depending on Insurance and Authorization
- Obtaining Insurance Authorizations for LTC patients - Tracking for reimbursement
- Managing and maintaining staff including all 3 disciplines
- Sharing and coordinating staff with another facility
- Treating patients - physical therapy
- Keeping an upbeat environment and providing excellent patient care
Director of Rehabilitation
Reliant Rehabilitation - Haven of Cottonwood
Tucson, AZ
11.2017 - 04.2022
- Oversaw coordination of care for facility specializing in behavioral memory and acute units.
- Facilitated interdepartmental communication within an 80-bed facility.
- Oversaw patient scheduling and projections to align with insurance reimbursement policies and patient requirements. Collaborated with healthcare teams to enhance patient care efficiency. Managed relationships with insurance companies to streamline reimbursement procedures.
- Oversaw and optimized staff management across all three disciplines.
- Coordinated staffing resources across three facilities to enhance operational efficiency.
- Delivered targeted physical therapy sessions to support rehabilitation and improve patient outcomes.
- Fostered a positive atmosphere while delivering exceptional patient care.
- Conducted comprehensive home assessments to evaluate safety and functionality.
- Ensured availability of professional references, specifically supervisor Cristina Klemm, reachable at 480-822-0330.
- Directed multidisciplinary team to optimize patient rehabilitation outcomes through evidence-based practices.
Outpatient Therapy- LPTA
Center for Physical Excellence
Prescott, AZ
11.2014 - 11.2017
- Led ergonomic assessments to optimize workplace environments for employee well-being. Oversaw application of manual techniques to improve physical health and productivity. Designed comprehensive exercise programs to manage and alleviate specific health conditions.
- Assisted in daily operations and management tasks for business. Supported team members in achieving project goals. Communicated effectively with clients to address inquiries and concerns.
Education
Baccalaureate - Liberal Arts/Urban Studies
Cleveland State University
Cleveland, Ohio01-2008
Associates of Applied Science - undefined
Lorain County Community College
Elyria, Ohio01-2000
Skills
- Discharge planning management
- Timely and accurate payroll
- Workforce management
- Insurance authorization management
- Adaptability in director roles during crises
- Monitoring compliance with CMS and CDC standards
- Training facility directors
- Cross-site administrative support
- Clinical expertise
Languages
Spanish
Limited Working
Interests
- Yoga
- Gym Workouts
- Swimming
- I participate in low-impact exercises to strengthen core muscles
Work Preference
Location Preference
RemoteSalary Range
$80000/yr - $200000/yrTimeline
Director of Rehabilitation - Relocation
Reliant Rehabilitation - Buckeye Terrace
08.2024 - Current
Director of Rehabilitation, LPTA for skilled nursing, ALF, ILF, and Outpatient Setting
Independence Rehabilitation
04.2024 - 07.2024
Director of Rehabilitation - New Contract
Reliant Rehabilitation - Sandstone of Tucson
04.2023 - 04.2024
Director of Rehabilitation, LPTA - New Contract
South Pacific Rehabilitation Sandstone of Tucson
01.2023 - 03.2023
Director of Rehabilitation, LPTA - New Contract
Renewal Rehabilitation - Sandstone of Tucson
05.2022 - 01.2023
Director of Rehabilitation
Reliant Rehabilitation - Haven of Cottonwood
11.2017 - 04.2022
Outpatient Therapy- LPTA
Center for Physical Excellence
11.2014 - 11.2017
Hospital - LPTA - EMH Medical Healthcare
Associates of Applied Science - undefined
Lorain County Community College
Baccalaureate - Liberal Arts/Urban Studies
Cleveland State University
Software Competency
- 10 years - Nethealth and Point Click Care.
- 20+ years Microsoft programs, 10 years Point Click Care Medical software.