Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Denise Bronaugh

Franklin,TN

Summary

Experienced with orchestrating agency activities to streamline processes and enhance performance. Utilizes strong organizational skills to manage multiple projects and ensure timely completion—track record of leveraging effective communication and problem-solving abilities to support team and client success.

Overview

39
39
years of professional experience

Work History

Agency Coordinator

Transamerica Agency Network
08.2022 - Current
  • Day to day operation of office
  • Follow New Business cases through the process and communicate appropriately with Case Managers, agents, and Managing Director
  • Participate in weekly meetings with agents and give updates as appropriate
  • Answer Customer Service calls as they co me in and facilitate resolving any issues
  • Assist with recruitment of new agents as well as train appropriate

Adult Ministry Specialist

Tennessee Baptist Mission Board
05.2003 - 03.2021
  • 3,000 Baptist churches in Tennessee by equipping lay leaders to teach missions education in their churches
  • Supported Women's Ministry leadership by training, speaking, and one-on-one visits
  • Won "knocking it out of the park" award
  • Organized an annual women's/girls' event in Gatlinburg, TN, with over 2,000 women and teen girls in attendance
  • Organized a fall event for women in West Tennessee each fall

Sales Associate

Manulife Financial
05.1986 - 01.2003
    • Managed up to 400 New Business cases
    • Made presentations to brokers about our products and best practices for New Business
    • For 2 years traveled across the U.S, training peers in other offices
    • Ran illustrations and other administrative duties as needed

Education

Bachelor's Degree - Office Administration

Murray State University
Murray, KY

Skills

  • Sales assistance
  • Effective relationship management
  • Operational efficiency management
  • Efficient multitasking
  • Dependable performance
  • Professional demeanor
  • Workflow optimization
  • Administrative management
  • Strong organizational abilities
  • Clear and concise communication
  • Support services
  • Crisis management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

  • Volunteering
  • Logic Puzzles
  • Cooking/Baking

Timeline

Agency Coordinator

Transamerica Agency Network
08.2022 - Current

Adult Ministry Specialist

Tennessee Baptist Mission Board
05.2003 - 03.2021

Sales Associate

Manulife Financial
05.1986 - 01.2003

Bachelor's Degree - Office Administration

Murray State University

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