Summary
Overview
Work History
Education
Skills
Timeline

Denise Brooks

Portland,OR

Summary

Exceptional communication and negotiation skills to manage competing deadlines. Proficient in advising clients on prices, mortgages and market conditions. Committed to balancing demands of buyer with those of seller.

Accomplished Broker adept at growing business through deep knowledge of 20 years and strong relationship-building abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.

Overview

36
36
years of professional experience

Work History

Yacht Broker

Oregon Yacht Sales
06.2010 - Current
  • Increased client satisfaction by providing tailored investment advice and personalized service.
  • Managed clients'' financial portfolios with a focus on risk management and diversification for optimal returns.
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
  • Utilized advanced technology tools to streamline operations and improve efficiency within the brokerage team.
  • Educated clients on various investment options, empowering them to make informed decisions about their financial futures.

Owner/Operator Specialist

Brooks Yacht Service
07.1989 - Current
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Specializing in Varnishing, Detailing Interiors and Exteriors of Yachts

Broker Sales Representative

Passage Maker Yachts
03.2004 - 08.2008

Assisting clients in the purchase of New and Used Yachts across the United States.

  • Expanded customer base through consistent outreach efforts and relationship building with potential clients.
  • Collaborated with team members to develop innovative sales strategies, resulting in higher success rates.
  • Maintained up-to-date knowledge of market trends, ensuring the provision of accurate investment recommendations to clients.
  • Negotiated favorable terms for clients during transactions, securing advantageous deals and fostering long-term loyalty.

Apartment Leasing Consultant

Totem Lake Heights Apartments
02.2002 - 05.2004
  • Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
  • Streamlined the leasing process for greater efficiency, resulting in a higher number of successful applications.
  • Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
  • Developed strong relationships with local businesses to promote the apartment community and attract potential residents.
  • Organized and hosted community events, fostering a positive living environment for all residents.
  • Negotiated lease terms and conditions, securing mutually beneficial agreements between property owners and tenants.

Real Estate Agent

John L. Scott
01.2000 - 04.2002
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.

Education

High School Diploma -

Bishop Garcia Diego High School, Santa Barbara, CA

Associate of Arts - Executive Assistant And Executive Secretary

Santa Barbara Business College, Santa Barbara
06.1988

Skills

  • Relationship Management
  • Notary Public, State of Oregon
  • Customer service
  • Attention to detail
  • Problem solving
  • Decision making
  • Interpersonal skills
  • Time management

Timeline

Yacht Broker - Oregon Yacht Sales
06.2010 - Current
Broker Sales Representative - Passage Maker Yachts
03.2004 - 08.2008
Apartment Leasing Consultant - Totem Lake Heights Apartments
02.2002 - 05.2004
Real Estate Agent - John L. Scott
01.2000 - 04.2002
Owner/Operator Specialist - Brooks Yacht Service
07.1989 - Current
Bishop Garcia Diego High School - High School Diploma,
Santa Barbara Business College - Associate of Arts, Executive Assistant And Executive Secretary
Denise Brooks