Denise Burris
Fort Smith,AR
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Business Manager
Access Home Health
03.2022 - Current
- Provided training sessions for employees on new software systems used in business operations.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Maintained financial records, prepared budgets, and monitored expenditures.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Managed payroll data entry and processing for 25 employees to comply with predetermined company guidelines.
Billing Specialist
Richter Healthcare Consultants
01.2019 - 03.2022
- Communicated account status to clients.
- Produced and analyzed statistical reports for past-due patient accounts.
- Responsible for achieving the team's account goals.
- Provided training for team members and other colleagues
Financial Business Office Manager and Human Resource Manager
Legacy Health and Rehab
01.2017 - 01.2019
- Managed account receivables.
- Performed all billing and collection duties for Medicare, Medicaid, commercial health insurance, Worker's Compensation and automobile insurance.
- Responsible for all business communication with the clients.
Team Leader & Private Collections Specialist III
Golden Living
01.2012 - 01.2017
- Managed a team of patient accountants.
- Responsible for achieving the team’s account goals, Communicated account status to clients.
- Produced and analyzed statistical reports for past-due patient accounts.
- Provided training for team members and other colleagues
Finance and Insurance Manager
Paris Ford
01.2010 - 01.2012
- Specialized in providing customer service assistance for vehicle purchases,
- Managed finance contracts and payment terms for clients, Administered insurance and service contracts,
- Analyzed credit reports and applications to acquire the best interest rate for customers,
- Prepared, finalized and filed financial records
Education
Bachelor of Science in Organizational Management -
John Brown University
Siloam Springs, Arkansas01.2007
Skills
- Financial Management
- Kronos Time Management
- AS400
- Customer Service
- Operations Management
- Customer Retention
- Pointcare Click
- Client Relationship Management
- Team Building and Leadership
- Business Development
- Employee Scheduling
- Inventory Tracking and Management
Timeline
Business Manager
Access Home Health
03.2022 - Current
Billing Specialist
Richter Healthcare Consultants
01.2019 - 03.2022
Financial Business Office Manager and Human Resource Manager
Legacy Health and Rehab
01.2017 - 01.2019
Team Leader & Private Collections Specialist III
Golden Living
01.2012 - 01.2017
Finance and Insurance Manager
Paris Ford
01.2010 - 01.2012
Bachelor of Science in Organizational Management -
John Brown University
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