DENISE BUSTOS

Build relationships with clients, identifying their hygiene needs through visits and cold callings. Provide tailored solutions, this could include managing a portfolio of clients meeting sales targets and ensuring customer satisfaction. Fin new clients and make database

• Customer service - Open international bank accounts - Monitoring and supporting customer concerns regarding their bank accounts

• Marketing (Rare Diseases) - Cerezyme Marketing Plan development - Directly report to the Rare Diseases Unit Director - Report by CSA (Medical Representatives) on products promoted - Frequent analysis of territory planning promotional strategies - Prerelease of Cerdelga
• New product for Gaucher patients

• Marketing - Sales Business support to key suppliers and customers (hospitals and clinics throughout the country) - Deliveries follow up (disposable products for single use)

• Marketing (Hematology) - Exjade Marketing Plan development - Report by the Medical Representatives - Directly report to the Hematology Franchise Manager - Directly report to the Latin America Marketing Manager - Frequent territories analysis for planning promotional strategies - Exjade country analysis situation, developing projects for Venezuela and other Latin American countries - Prerelease of Jakavi
• - Implement Novartis internal campaign to increase blood donation - Promotional materials development for hematologists - Planning and organizing international and national events - Management tools such as ONE, VisiForce

• Sales -Medical visit to private clinics and public institutions -Active products promotion in different areas (antibiotics, cardiovascular, anxiety, pain) such as : Zytromax, Dalacin, Unasyn, Lipitor, Viagra, Atamel, Diucan, Tal, Zolof, Celebrex, Neurontin, Lyrica, Motrin - Piece promotional coordinator for the care and hygiene of patients with diabetic foot - Marketing Award 2002 to achieve better sales nationwide promotion of a product (Celebrex) - Tools management such as Pharmamix, VisiForce, Target Mobile - Constant analysis of territory planning promotional strategies - Development of information sessions for patients and physicians

• Sales - Gathering information about new customers (optical and pharmacy) - Pharmacies and optical product promotion, such as: Patanol, Articial Tears II, Tobradex, Todex, Optifree Express, Supranettes, ICAPS - Management of pharmacies and optical stock - Conduct independent pharmacies transfers

• Sales Clothing - Franchises - Books designs (catalogs) of different trademarks such as : KOOKAI, Max Mara, Versace, Hugo Boss - In charge of the KOOKAI rst showroom in Venezuela - Customer care directly and personally to ensure the distribution of clothing - Responsible for contacting new customers