Denise Byars

To secure a position with a well-established organization that will lead to a lasting relationship in an office administration, clerical, or paralegal position. I will use my proficient skills in Sage MAS 500, Accounting Software, Microsoft Office (Excel, Word, PowerPoint, and Outlook), legal training in addition to my people and organizational skills. Over the past few years, I have truly enjoyed working in the educational field and will apply the skills learned to provide the absolute best service to build relationships amongst customers.

Professional support specialist with keen eye for details and dedication to maintaining high operational standards. Extensive experience in delivering on-site solutions and addressing technical issues promptly. Highly collaborative team player, adaptable to changing circumstances and driven by results. Skilled in troubleshooting and client relations, with reputation for reliability and effective communication.

• Achieved Manager's Choice Awards by completing customer calls with accuracy and efficiency.
• Achieved Customer Choice Awards by assisting customers with accuracy and empathy to resolve issues.
• Achieved New Hire Training through effectively helping with onboarding and training sessions.
• Achieved student's completion of SOEP verification through effectively helping a team of 20 to 25 agents with outreaches.
• Supervised team of 10 to 15 staff members by assisting as Point of Contact when needed.
• Supervised team of 25 to 50 staff members as office manager of local staffing agency.

• Meeting the Leadership Challenge, Walden University School of Lifelong Learning - 5/2025 - 10/2024
• Certificates in Microsoft Office, Kennesaw State University - 2000-2001