Denise Calvillo
Manvel,USA
Summary
Assisted in increasing sales through product knowledge and attentive listening. Supported team efforts to adapt to evolving retail conditions. Helped improve customer experiences to foster satisfaction and loyalty.
Assisted teams in overcoming obstacles to improve productivity. Supported ongoing learning programs to promote personal and professional development. Contributed to team collaborations that foster success and positive results.
Assisted in creating safe and nurturing environments for children. Supported communication and problem-solving efforts to address individual needs. Developed activities that engage children and promote their learning and development.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Childcare Teacher
Harvest Point Academy
08.2025 - Current
- Created comprehensive lesson plans aimed at enhancing cognitive and social skills among young learners.
- Designed and implemented engaging activities aimed at improving children's motor skills and stimulating creativity.
- Applied strategic classroom management techniques to enhance student engagement and promote a supportive atmosphere.
- Monitored children's developmental progress and adapted instructional strategies to enhance learning outcomes for all students.
- Organized and conducted parent-teacher conferences aimed at strengthening relationships and collaboration between families and educators.
- Developed and enforced safety protocols aimed at creating a safe and conducive learning environment.
- Performed thorough cleaning and disinfection of toys and play equipment to uphold hygiene protocols.
- Interacted with children individually to build rapport and support educational development.
- Conducted evaluations of student performance via formative assessments to provide timely feedback and implement targeted interventions.
- Executed regular cleaning and organization tasks to comply with established cleanliness and sanitation protocols.
- Documented children's behavior and learning milestones to facilitate accurate tracking and record-keeping.
- Utilized positive reinforcement techniques to manage and mitigate disruptive behavior among children, fostering a supportive environment.
- Developed and maintained positive connections with students and families to enhance community engagement.
- Developed and executed engaging programs aimed at enhancing participants' physical, social, and intellectual skills.
- Designed and implemented nurturing educational spaces to foster preschoolers' development.
- Developed and implemented curriculum that incorporates music, art, and literature to foster creativity and critical thinking.
- Designed and implemented educational activities aimed at enhancing preschool children's understanding of letters and numbers.
- Maintained vigilance in monitoring classroom dynamics to promote student safety and security.
Package Handler
FedEx
07.2025 - 08.2025
- Operated material handling equipment to efficiently move packages within facility.
- Sorted and categorized packages for accurate delivery routing.
- Maintained safe work environment by adhering to safety protocols and guidelines.
- Collaborated with team members to streamline package processing workflows.
- Followed safety regulations to maintain safe work environment.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Class A CDL Driver
Schnieder National
04.2025 - 05.2025
- Operated Class A vehicles for long-haul transportation, ensuring compliance with safety regulations.
- Conducted pre-trip inspections to identify and address potential mechanical issues before departure.
- Maintained accurate logs of driving hours and vehicle maintenance, adhering to DOT regulations.
- Enhanced route efficiency by utilizing GPS technology and real-time traffic updates for timely deliveries.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Picked up supplies and back hauls from vendors and completed related paperwork.
Cashier/Customer Service
Heb Grocery
11.2021 - 04.2025
- Worked directly with customers, as a cashier and in customer service. Working to make sure our customer's needs were met. I've worked with other departments in Produce Dept, GM Dept(General Merchandising), Floral Dept and Cooking Connections. Working with others, trouble shooting, always learning is something that I look forward to. Meeting new people and a fast passed environment is a fun place to be with
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by promptly addressing and resolving customer inquiries, concerns, and complaints
- Maintained a high level of professionalism and empathy while interacting with customers to ensure a positive experience
- Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information
- Collaborated with cross-functional teams to resolve complex customer issues and escalations
Picker/Packer
Amazon Flex
05.2021 - 09.2021
- Worked picking orders that customer put in, putting the groceries and other goods in their packages to be taken to their designated temperature zones. Stocking shelves and bringing in the inbound products to be distributed to their zoned area also needed to be done every day.
- Efficiently picked and packed customer orders according to established guidelines and procedures
- Utilized handheld scanners to track inventory movement and ensure proper stock rotation
- Performed quality checks on products to ensure they met company standards before packaging for shipment
- Implemented time-saving strategies that reduced average pick-and-pack time by XX%
Line Assembler
Alcon Manufacture
09.2020 - 05.2021
- Worked in the consumables division assembling medical devices for glaucoma, cataracts and various eye conditions. All areas had to be sanitized and workers wore sterile gear to maintain an-all clean area and products were sterilized for no risk of contamination. All parts are inspected for defects and debris. Everything had to be surgically ready and ready for packaging. Quotas are set for the whole floor and every pod group had to make a certain number of devices. At the end of the shift every group has to turn in their number for the number of devices made.
- Assembled components and subassemblies according to blueprints, diagrams, and work instructions
- Inspected finished products for quality assurance, ensuring adherence to specifications
- Collaborated with team members to meet production goals and deadlines
- Maintained a clean and organized work area, promoting safety and efficiency
Assembler/ Molding Inspector
Alcon Manufacture
03.2019 - 04.2020
- When I first joined the company, I worked as an assembler. We use parts made in our molding department to make vision surgical supplies for cataracts, glaucoma, and other various eye conditions. All areas had to be sanitized before, during, and after our shift. Parts needed to be inspected for debris and defects. I did this for the first two and a half months before being transferred to the molding department.
- Transfer to the molding department required quick inspections for debris and defects while the molded parts were being packed and moved to a holding area. To be sorted and counted. A few months later I was able to go through training and become a molding Inspector. Machines had to be temperature checked and parts inspected. Everything had to be checked and paperwork filled out and parts set aside to be evaluated and measured. At the end of the shift final counts have to be taken in, all the inspections also need to be turned in and all the paperwork given to the line lead to count and turn in.
- Assembled components and subassemblies according to blueprints, diagrams, and work instructions
- Inspected finished products for quality assurance, ensuring adherence to specifications
- Collaborated with team members to meet production goals and deadlines
- Maintained a clean and organized work area, promoting safety and efficiency
- Collaborated with engineering team to identify and resolve any non-conformities or deviations from specifications
- Maintained a clean and organized work area, adhering to safety protocols at all times
- Performed root cause analysis on non-conforming parts, implementing corrective actions as necessary
Office Assistant/ Personal Assistant
Reighning Glory Church
05.2006 - 12.2006
- I was an assistant to the head secretary in the office and I assisted with anything that was needed. I manned the phones, made appointments and maintained the office appearances.
- I also became a personal assistant to the church pastor. I assisted in making her appointments and manning her personal office and her residence.
- Managed and maintained office supplies inventory, ensuring the availability of necessary materials for daily operations
- Scheduled and coordinated meetings, appointments, and travel arrangements for executives
- Prepared and distributed correspondence, memos, reports, and presentations as requested by management
- Responded to inquiries from clients, vendors, and employees promptly and professionally
- Managed incoming calls on a multi-line phone system; screened calls and directed them to appropriate personnel
- Distributed incoming mail and packages to appropriate departments or individuals in a timely manner
Retail Sales Associate
Auchan Hypermarket
05.1998 - 06.1998
- I worked the ladies, men's and children's department and changing room. It was always fast paced. I enjoyed working there since I love talking to people and helping out.
- I worked the floor by cleaning and maintaining everything in order, restocked whenever it was needed, helped people I to the fitting room and what ever their needs where.
- Provided exceptional customer service, ensuring a positive shopping experience for all customers
- Consistently exceeded monthly sales targets by XX% through effective product knowledge and customer engagement
- Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business
- Participated in regular product knowledge sessions to stay updated on new arrivals and promotions
- Contributed to achieving store-wide sales goals through active participation in team meetings and initiatives
Education
Certificate - CDL Training
Houston Community College, Roland W. Smith Hall
Houston, TX08.2023
High school or equivalent - undefined
Alvin High School
Alvin, TX05.1997
Skills
- Fast learner
- Manufacturing
- Assembly
- Packaging
- Quality Inspection
- Retail Sales
- Order Picking
- Shipping & Receiving
- Quality Assurance
- Customer service
- Cash register
- Cash handling
- Phone etiquette
- Sales
- Product demos
- Stocking
Certification
- CDL A
- July 2023 to August 2026
- Commercial Driver License Class A, able to drive various kinds of trucks
Additional Information
I am always willing to learn to excel myself and go beyond what is needed of me.
Timeline
Childcare Teacher
Harvest Point Academy
08.2025 - Current
Package Handler
FedEx
07.2025 - 08.2025
Class A CDL Driver
Schnieder National
04.2025 - 05.2025
Cashier/Customer Service
Heb Grocery
11.2021 - 04.2025
Picker/Packer
Amazon Flex
05.2021 - 09.2021
Line Assembler
Alcon Manufacture
09.2020 - 05.2021
Assembler/ Molding Inspector
Alcon Manufacture
03.2019 - 04.2020
Office Assistant/ Personal Assistant
Reighning Glory Church
05.2006 - 12.2006
Retail Sales Associate
Auchan Hypermarket
05.1998 - 06.1998
High school or equivalent - undefined
Alvin High School
Certificate - CDL Training
Houston Community College, Roland W. Smith Hall