Denise Cariddi
Bradenton,FL
Summary
Experienced Office Manager and administration professional with 20years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
29
29
years of professional experience
Work History
Office Manager
Alliance Appraisal Associates of Florida
Sarasota, FL
02.2021 - 02.2024
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coded and entered daily invoices with in-house accounting software.
Business Owner
Private School Cafeteria
Ramsey , NJ
09.2016 - 03.2020
- Ensured compliance with all local laws and regulations related to the business operations.
- Scheduled maintenance activities for equipment used by the business.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Updated website content regularly according to current trends within target markets.
- Kept records for production, inventory, income and expenses.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Forecasted customer demand to set prices or credit terms for goods or services.
Restaurant Manager
Purple Heather
Hackensack, NJ
01.1995 - 01.2015
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Education
High School Diploma -
North Arlington High School
North Arlington, NJ05-1992
Skills
- Policy Development
- Data Entry
- Staff hiring
- Workforce Management
- Administrative Support
- Bookkeeping
- Office Management
Timeline
Office Manager
Alliance Appraisal Associates of Florida
02.2021 - 02.2024
Business Owner
Private School Cafeteria
09.2016 - 03.2020
Restaurant Manager
Purple Heather
01.1995 - 01.2015
High School Diploma -
North Arlington High School
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