Denise Caruso

Mineral Ridge,OH

Summary

Dynamic manager with a proven track record at Union Square License BMV, excelling in team leadership and employee training. Fostered a culture of accountability, enhancing performance outcomes. Skilled in effective time management and advanced problem-solving, driving continuous improvement in retail operations while ensuring a safe and organized environment...

Work History

Manager

Union Square License BMV

12.2010 - 04.2025

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Collaborated closely with other managers to exchange best practices in retail operations management and drive continuous improvement across the organization.

Shift Leader

Gordon Food Service

02.2005 - 11.2010

Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Skills

Customer engagement
Team leadership
Effective time management
Effective decision-making

Employee training
Effective task delegation
Advanced problem-solving

Accomplishments

Exceeded monthly store sales goals 2 months in a row.
Supervised team of 5 staff members.
Achieved store resets through effectively using planograms'
Awarded “Employee of the Month” in 2007
I am huge team player
Project Development - Collaborated with team of 4 in the development of resetting the store
I maintain a positive attitude in the workforce

Certification

Fraud Training to detect fake document's
Notary Public

Timeline