Denise Catalan
Santa Ana,CA
Summary
Customer-focused retail professional with experience supporting sales, transactions, and day-to-day store operations. Brings strong organization, product knowledge, and attention to visual presentation through customer guidance, stock replenishment, and maintaining clean, well-stocked selling areas.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Sales/Stock Associate
Garage
Irvine
03.2026 - Current
- Offer styling guidance and build positive customer connections while supporting a welcoming shopping experience.
- Guided customers in product selection to enhance shopping experience.
- Maintained clean, organized, and fully stocked sales floor, facilitating clear merchandise presentation.
- Executed floor sets, introduced new colors and merchandise, and reorganized store layout to align with visual and brand standards.
- Receive shipments, sort merchandise, and size clothing for smooth floor replenishment.
Seasonal Sales Associate
Victorias Secret
Costa Mesa
10.2023 - 01.2024
- - Guided customers in selecting products and determining proper sizing to enhance satisfaction.
- - Provided prompt answers to customer inquiries and resolved concerns to ensure positive shopping experiences.
- - Processed transactions, returns, and exchanges quickly and accurately.
- Maintained cleanliness of store and arranged merchandise displays.
Education
High School Diploma -
Samueli Academy
Santa Ana06-2023
Associates Degree - Communications
Santa Ana College
Santa Ana09-2026
Skills
- Point of Sale Operations
- Merchandise Management
- Product Presentation
- Warehouse Coordination
- Cash handling
- Time Management & Organization
- Team Collaboration & Leadership
- Customer Service & Communication
LANGUAGES
Spanish, English
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales/Stock Associate
Garage
03.2026 - Current
Seasonal Sales Associate
Victorias Secret
10.2023 - 01.2024
High School Diploma -
Samueli Academy
Associates Degree - Communications
Santa Ana College