Denise Cintron
San Diego,CA
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
16
16
years of professional experience
Work History
IT Help Desk Technician
National University
06.2023 - Current
- Installed and configured new hardware, software and peripheral devices.
- Provided technical support to internal customers in a timely manner.
- Assisted users with troubleshooting computer issues via remote desktop sessions.
- Created user accounts and managed access privileges on networked systems.
- Maintained various databases of customer information and service requests.
HR Resource Coordinator
National University
04.2021 - 06.2023
- Organized events related to resource management activities such as conferences or seminars.
- Provided guidance to teams in selecting appropriate tools or technologies needed to complete tasks efficiently.
- Implemented policies, procedures, and processes related to resource management functions.
- Successfully managed tight deadlines by skillfully balancing limited timeframes against available human capital while still achieving quality results.
- Developed a comprehensive database of available resources, enabling quick identification and allocation during project planning stages.
Human Resources Coordinator
Spectrum
06.2017 - 03.2021
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Handled employee inquiries and complaints regarding policy and benefits issues.
Recruiter/ Manager/Caregiver, Recruiting Support
All Valley home care
06.2017 - 06.2019
- Responsible for providing administrative and strategic support to HR team of eight l Recruiting Support: Assisted recruiter with sourcing candidates, reviewed resumes, completed phone screens and scheduled interviews
- Communicated with Account Managers via Microsoft Teams and Office to gain comprehensive understanding of company's hiring needs for each position and met competitive hiring goals and expectations
- Conducted calls with active consultants to remedy any conflicts that developed in their first few weeks on job
Customer Service Representative
Time Warner Cable
01.2012 - 09.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Sales Representative
Phone Net
02.2009 - 02.2013
- Negotiated pricing contracts with customers to maximize profits.
- Collaborated with other departments such as marketing, finance, logistics.
- Identified opportunities for cross-selling additional products and services.
Education
Master of Arts - Human Resources Management
National University
La Jolla, CA12-2024
Bachelor of Science - Criminal Justice
National University
La Jolla, CA09-2019
Bachelor of Science - Criminal Justice
Southwestern College
Chula Vista, CA06-2017
Spanish Language And Literature -
Southwestern College
Chula Vista, CA01-2016
Associate of Arts - Sociology
Southwestern College
Chula Vista, CA01-2016
Business And Legal Immigration Certificate : Legal Studies -
Southwestern College
Chula Vista, CA01-2015
Associate of Arts - Psychology
Southwestern College
Chula Vista, CA01-2015
Continuing Education In Spanish Proficiency Certification -
Southwestern College
Chula Vista, CA01-2015
Certificate - Real Estate
Southwestern College
Chula Vista, CA05-2020
Skills
- Knowledgeable in providing employees/general public with basic information or other needed information
- HR policies compliance
- Customer relations
- Exceptional communicator
- Maintains confidentiality
- Talent acquisition
- Recruitment
- Remote support
- Software installation
- VPN configuration
- Ticket management
Accomplishments
Achieved 100% by introducing Workday and Jobvite for Scheduling tasks. Collaborated with team of 4 in the development of Recruiting.
Timeline
IT Help Desk Technician
National University
06.2023 - Current
HR Resource Coordinator
National University
04.2021 - 06.2023
Human Resources Coordinator
Spectrum
06.2017 - 03.2021
Recruiter/ Manager/Caregiver, Recruiting Support
All Valley home care
06.2017 - 06.2019
Customer Service Representative
Time Warner Cable
01.2012 - 09.2018
Sales Representative
Phone Net
02.2009 - 02.2013
Master of Arts - Human Resources Management
National University
Bachelor of Science - Criminal Justice
National University
Bachelor of Science - Criminal Justice
Southwestern College
Spanish Language And Literature -
Southwestern College
Associate of Arts - Sociology
Southwestern College
Business And Legal Immigration Certificate : Legal Studies -
Southwestern College
Associate of Arts - Psychology
Southwestern College
Continuing Education In Spanish Proficiency Certification -
Southwestern College
Certificate - Real Estate
Southwestern College
Similar Profiles
Brittany AtesBrittany Ates
Academic Counselor IV - Remote at National UniversityAcademic Counselor IV - Remote at National University
Dr. Lisa TorresDr. Lisa Torres
Assistant Part-Time Professor SOPSS at National UniversityAssistant Part-Time Professor SOPSS at National University
Alejandra RojasAlejandra Rojas
Associate Director, Advising- OnDemand team at National UniversityAssociate Director, Advising- OnDemand team at National University
Vernet Albert PaderVernet Albert Pader
Faculty Member of Computer Engineering Departmen at National UniversityFaculty Member of Computer Engineering Departmen at National University
Phoebe NguyenPhoebe Nguyen
Test Engineer / Electrical Engineer 2 at Raytheon Missiles and DefenseTest Engineer / Electrical Engineer 2 at Raytheon Missiles and Defense