Denise J Black

Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.

• Established long-lasting relationships with key clients through effective account management and consistent communication.
• Expanded market presence by identifying new business opportunities and successfully closing deals.
• Collaborated with cross-functional teams to develop innovative solutions that met customer requirements, resulting in higher customer satisfaction.
• Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
• Negotiated favorable contract terms for clients, ensuring mutually beneficial outcomes for both parties involved.
• Delivered compelling presentations to prospective clients, showcasing the value of company offerings and driving business growth.
• Streamlined internal processes by working closely with operations teams, leading to increased efficiency within the organization.
• Attained expert knowledge of industry competitors'' strengths and weaknesses, positioning our company''s offerings competitively in the marketplace.
• Created prospect rapport by approaching leads and cultivating strong business relationships through established customers.
• Developed relationships with high-profile clientele by successfully employing ideal candidates on sales techniques.
• Earned Top 50 Minority Owned Company award for maintaining customer satisfaction ratings and securing and maintaining all accounts.
• Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to exceed expectations.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Served over 4,000 customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Built relationships with customers and community to promote long term business growth.
• Trained new employees on customer service, money handling and organizing strategies.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Recorded accurate and efficient records in customer database.

• Pioneered the Security Camera business from inception of this ideal product for commercial business in preventing theft, malpractice law suits, burglary, profit loss, while increasing productivity, needing less employees. Great tool for training and employee awareness of being monitored on site from customer's phone or laptop.
• Piece of Mind to customer allowing to see either one of installed locations or several simultaneously.
• Consulted with customer of their needs while suggesting more resulting in a designed system of the latest technology. Referrals and customer base grew to many high-end companies; i.e., The Ritz Carlton, Brown Palace, Infinity, The Sheraton Hotel, The Hilton and many multi-family residential properties working closely with Property Management
• Led a sales team of 5 after going solo for a year by training on location utilizing key selling strategies to customer's satisfaction. Profits gained incredibly accomplishing goals for the business owner in running her operation.
• Dealt directly with owners, general managers, property managers, engineering and CEO's and controllers in maintaining budget allowances.

Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.

• Developed and executed comprehensive training programs for sales associates, resulting in improved employee performance and customer satisfaction.
• Streamlined operations by establishing efficient processes and communication channels between team with customers leading to reduced costs and increased productivity.
• Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
• Number 1 in the country; initially Sales Associate, promoted to District Sales Manager and onto Area Sales Manager
• *Implemented key accounts for solid accounts; ie., NBC, Drug Enforcement, Los Angeles Homicide Detective Division, celebrities, with over 5,000 customers
• Led a team of 10 in Los Angeles prior to transfer to Colorado in 1991 prior to corporate closing of the VIP Cellular Division..
• Winner of many "Top Gun" awards exceeding quota consistently.

• Facilitated interdepartmental collaboration through effective communication and coordination of tasks related to presidential initiatives and Property Manager's duties.
• Handled complex scheduling needs efficiently to maximize time availability for both internal meetings and external engagements involving the president.
• Provided high-quality document preparation services including drafting speeches, reports, presentations, and official correspondence for the President''s approval.
• Fostered strong relationships with community partners through active participation in outreach activities on behalf of the President''s office.
• Collaborated with other assistants on campus-wide projects to ensure seamless integration of shared goals across departments.
• Served as a reliable point of contact for external stakeholders seeking information or assistance from the President''s office.
• Increased productivity by implementing new technologies and software tools that streamlined workflow within the President''s office.
• Managed competing priorities effectively while providing administrative support during high-pressure situations such as board meetings or accreditation visits.
• Contributed to successful events by assisting in planning and executing logistics for conferences, workshops, and guest speakers hosted by the President''s office.
• Assisted in budget management by tracking expenses, processing invoices, and helping develop annual budgets for the President''s office.
• Maintained confidentiality with sensitive information, ensuring secure storage and discretion at all times.
• Supported decision-making processes by conducting thorough research and providing important data to the President.
• Improved workflow by maintaining an organized filing system for documents, reports, and records related to the President''s duties.
• Obtained California Real Estate Licensing to conduct sales at work as

well as home showings and open houses on the weekend.