Proven leader in operational excellence and quality service, significantly enhancing efficiency and customer satisfaction at SBM Life Science and Bayer Advanced. Expert in workflow analysis and process mapping, adept at fostering teamwork and collaboration. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Order to Cash processing for Lowe's, Home Depot, Co-Ops and Distributors, inclusive of Penalty review and disputes as well as Customer Invoice deduction validation.