Denise Collins
Manchester,KY
Summary
Driven professional with a proven track record in community engagement and event coordination, notably with Living Clean LLC. Excelled in building lasting partnerships and expanding access to services, demonstrating exceptional problem-solving abilities and effective communication. Skilled in media relations and teamwork, consistently achieving goals through adaptability and a focus on continuous improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Outreach Coordinator/ Peer Support
Living Clean Llc
10.2022 - Current
- Developed presentations for public events, community groups and school assemblies.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Partnered with local organizations to expand access to social and community services.
- Managed volunteer programs focused on providing community services to underserved populations.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Advocated for social and community service programs to increase awareness and funding.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Transported individuals to medical appointments and support meetings whenever needed.
- Educated clients on dangers of substance abuse and prevention techniques.
- Collaborated with other professionals to coordinate comprehensive care for clients.
Cashier
Dairy Queen Grill & Chill
05.2020 - 10.2022
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Clay County High School
Manchester, Ky05.2005
Skills
- Media Relations
- Event Coordination
- Data Collection
- Outreach initiatives
- Community Engagement
- Capacity Building
- Continuous Improvement
- Community Education
- Time Management
- Decision-Making
- Goal Setting
- Client Needs Assessments
- Reliability
- Effective Communication
- Professional Demeanor
- Adaptability and Flexibility
- Professionalism
- Problem-solving abilities
- Task Prioritization
- Teamwork and Collaboration
- Time management abilities
- Attention to Detail
Timeline
Outreach Coordinator/ Peer Support
Living Clean Llc
10.2022 - Current
Cashier
Dairy Queen Grill & Chill
05.2020 - 10.2022
High School Diploma -
Clay County High School
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