Summary
Overview
Work History
Skills
References
Timeline
Generic

Denise Cooper

Arcadia

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers creating an environment of functionality and productivity. Quick to support visitors and staff with diverse needs.

Overview

17
17
years of professional experience

Work History

Office Manager

Desoto County Utilities
Arcadia
07.2022 - 05.2023
  • Assisted in processing customer inquiries and resolving service-related issues.
  • Maintained accurate records of utility services and customer interactions.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Fiscal Clerk

City Of Arcadia
Arcadia
06.2018 - 12.2018
  • Maintained accurate financial records and updated databases regularly.
  • Assisted in reconciling accounts to ensure accuracy of transactions.
  • Collaborated with team members to support budget tracking efforts.
  • Managed filing systems for documents related to fiscal operations.
  • Assisted with annual audits of financials by auditors.

Office Manager

Cooper Land & Timber
Arcadia
04.2006 - 05.2017
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Coded and entered daily invoices with in-house accounting software.
  • Maintained filing system for records, correspondence and other documents.
  • Ensured compliance with applicable laws regarding employment practices.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Skills

  • Office management
  • Customer service
  • Invoice processing
  • Record keeping
  • Payment tracking
  • Office management software
  • Data entry

References

References available upon request.

Timeline

Office Manager

Desoto County Utilities
07.2022 - 05.2023

Fiscal Clerk

City Of Arcadia
06.2018 - 12.2018

Office Manager

Cooper Land & Timber
04.2006 - 05.2017

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