cashier-cook-manager
Head n Heels Beverage Barn
Poteet Texas
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- Provided outstanding customer service.
- Managed work flow to exceed quality service goals.
- Met all customer call guidelines including service levels, handle time and productivity.
- Strong leader of customer support staff.
- Scheduled staff shifts to cover peaks and lulls in customer inquiries.
- Investigated and resolved customer inquiries and complaints in an empathetic manner.