Denise Crews
crew member
St Louis,MO
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Motivated [Job Title] with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Reliable [Job Title] brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Worker
Southwest Foodservice Excellence
06.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Stored food in designated containers and storage areas to prevent spoilage.
- Adjusted food preparation methods in accordance with customer requests.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Utilized POS system to receive and process food and beverage orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Distributed food to waiters and waitresses to serve to customers.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Developed and maintained positive relationships with customers to enhance service
- Greeted customers at counter to fulfill requests and answer questions
- Prepared and served various food and drink items to customer specifications in fast-paced environments
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Made food according to standard recipes with requested changes for customer satisfaction
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
Crew Member
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared salads, soups and sandwiches for customers.
- Backed up servers by setting up trays and completing some food deliveries.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Observed customer purchases in line and differentiated between standard portions.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Worked well with teammates and accepted coaching from management team
- Took orders, prepared meals, and collected payments
- Collaborated with team members to complete orders
- Provided excellent customer service by greeting customers and meeting quality expectations
- Kept food preparation area, equipment, and utensils clean and sanitary
- Cleaned and maintained all areas of restaurant to promote clean image
- Addressed guest needs, questions, or concerns to create optimum experience onboard
- Assisted other team members to achieve goals
- Trained new team members on procedures, customer service, and sales techniques
- Prepared products following restaurant, health, and safety standards and procedures
- Became familiar with products to answer questions and make suggestions
Education
High School Diploma -
Vocational Rehabilitation
St Louis, MO08.2018
High School Diploma -
Missouri School For The Deaf
Fulton, MO06.1998
Skills
- Brand Loyalty
- Special Requests
- Supply Inventory Management
- Team Oriented
- POS Transactions
- Working Quickly
- Maintain Food Safety
- Billing and Payment Processing
- Ingredient Preparation
- Kitchen Staff Support
- Inventory Receiving
- Patient Care
- Tray Assembly
- Floor Vacuuming
- Schedule Management
- Workstation Sanitation
- Quality Control
- Sweeping and Mopping
- Attention to Detail
- Portion Out Servings
- Menu Item Familiarity
- Work Assignments
- Food and Safety Standards
- Dietary Restrictions
- Sauce and Dressing Creation
- Heavy Lifting Capacity
- Feedback Acceptance
- Surface Work
- Menu Distribution
- Efficient Service
- Condiment Refilling
- Vegetable and Fruit Preparation
- Track Food Use
- Proper Storage Procedures
- Covid-19 Safety Protocols
- Work Coordination
- Station Preparation
- Organize Supplies
- Fish, Fowl and Poultry Cleaning
- Fast-Paced Environment
- Goal Establishment
- Productivity and Efficiency
- Salad Creation
- Food Preparation
- Ingredient Restocking
- Dishwasher Operation
- Knife Use
- Accurate Cash Handling
- Cleaning and Sanitation
- Menu Memorization
- Food and Beverage Preparation
- Cooking Procedures
- Food Plating and Assembly
- Suggestive Selling
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
Affiliations
- National Association of Social Workers
- American Society of Safety Professionals
- Rotary International
- Project Management Institute
- International Association of Administrative Professionals
- Society of Human Resource Management
Certification
- [Area of certification] Training - [Timeframe]
Music and dancing
i like to listen and while im playing games focus my self and move around exercise
Additional Information
hard worker always friendly other as team work
Languages
English
Professional Working
Timeline
Food Service Worker
Southwest Foodservice Excellence
06.2022 - Current
Crew Member
High School Diploma -
Vocational Rehabilitation
High School Diploma -
Missouri School For The Deaf
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