Dynamic Administrative Secretary with a proven track record at Bon Secours Richmond Community Hospital, excelling in document management and communication. Recognized for exceptional customer service and adept at multitasking in high-volume environments, ensuring efficient office operations and fostering positive interactions with visitors and staff alike.
Overview
39
39
years of professional experience
Work History
Administrative Secretary
Bon Secours Richmond Community Hospital
Richmond, VA
10.1985 - 03.2025
Handled incoming calls and directed callers to appropriate department or employee.
Facilitated communication between departments by distributing memos or other correspondences.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Greeted visitors warmly and provided assistance as needed.
Produced and distributed memos, newsletters, and other forms of communication.
Handled mail distribution duties such as sorting out incoming mail or packages for delivery or pickup.
Greeted visitors in a professional manner and provided assistance as needed.
Answered phones, responded to inquiries, and directed calls appropriately.
Maintained inventory of office supplies and placed orders when necessary.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Managed office supplies inventory and placed orders when necessary.
Completed day-to-day duties accurately and efficiently.
Recognized by management for providing exceptional customer service.
Registered Nurse, Emergency Department at Bon Secours Richmond Community HospitalRegistered Nurse, Emergency Department at Bon Secours Richmond Community Hospital