- Gardening
- Baking
- I enjoy cooking for friends and family gatherings
- Music
Denise Dixon
Philadelphia,PA
Summary
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cook
MalvernTreatment Center
10.2019 - Current
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food according to patients diet.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Communicated closely with servers to fully understand special orders for customers.
Server
Olive Garden Restaurant
06.2011 - 12.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Prep Cook
12th Street Cantina
10.2018 - 02.2019
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Host
Olive Garden Restaurant
08.2006 - 01.2010
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Answered phone calls to take orders, give information and document reservations.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cook
Olde Philadelphia Tavern
01.2006 - 07.2006
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food items in fast-paced environment.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Associate
Strawbridge's Clothing Store
10.2005 - 12.2005
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
West Philadelphia High School
4800 Walnut St06-2005
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Food Preparation
- Frying
- Strong attention to safe food handling procedures
Certification
Nutrition Certification
Associate Degree
Interests
Timeline
Cook
MalvernTreatment Center
10.2019 - Current
Prep Cook
12th Street Cantina
10.2018 - 02.2019
Server
Olive Garden Restaurant
06.2011 - 12.2019
Host
Olive Garden Restaurant
08.2006 - 01.2010
Cook
Olde Philadelphia Tavern
01.2006 - 07.2006
Sales Associate
Strawbridge's Clothing Store
10.2005 - 12.2005
High School Diploma -
West Philadelphia High School
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