Denise Dockweiler
Casper,WY
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Reliable, with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
31
31
years of professional experience
Work History
Behavior & Social Skills Assistant
Natrona County School District
08.2007 - 06.2012
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Proofread and edited documents for accuracy and grammar.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Developed and maintained filing systems to facilitate easy access to information.
- Volunteered to help with special projects of varying degrees of complexity.
Cashier
Walmart Supercenter
06.2005 - 06.2006
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Addressed customer needs and made product recommendations to increase sales.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Greeted customers entering store and responded promptly to customer needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Set up new sales displays each week with fresh merchandise.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
Manager's Assistant
Anson Feed, Fertilizer, And Trucking
06.1981 - 12.1989
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
- Assisted coworkers and staff members with special tasks on daily basis.
- Responded to and directed incoming calls and other communication.
- Managed filing system, entered data and completed other clerical tasks.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Ran errands to support daily needs of management.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Education of Individuals in Secondary Special Education Programs
University of Wyoming
Laramie, WYHigh School Diploma -
Nebraska Christian High School
Central City NESkills
- Adaptability
- Professional Demeanor
- Office Administration
- Support Services
- Administrative background
- Multitasking
- Team building
- File Management
- Basic accounting
- Effective Communication
- Multitasking Abilities
- Schedule Coordination
- Mail Management
- Teamwork and Collaboration
- Team Collaboration
- Mail distribution
- Records Management
- Operations Support
- Accounting familiarity
- Attention to Detail
- Project Planning
- Documentation and Recordkeeping
- Expense validation
- Administrative duties
- Continuous Improvement
- Proofreading
- Reliability
- Problem-Solving
- Interpersonal Skills
- Data Confidentiality
- Spreadsheet Management
- Calendar Management
- Product and service knowledge
- Project Support
- Accounting Support
- Self Motivation
- Professional and mature
- Bookkeeping
- Schedule and calendar management
- Meeting Scheduling
- File and Record Keeping
- Relationship Building
- Mail Sorting and Distribution
- Document Preparation
- Meeting Support
- Goal Setting
Timeline
Behavior & Social Skills Assistant
Natrona County School District
08.2007 - 06.2012
Cashier
Walmart Supercenter
06.2005 - 06.2006
Manager's Assistant
Anson Feed, Fertilizer, And Trucking
06.1981 - 12.1989
Education of Individuals in Secondary Special Education Programs
University of Wyoming
High School Diploma -
Nebraska Christian High School
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