Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Drath

Monclova,OH

Summary

Diligent Medical Office Manager with background in managing medical office operations. Demonstrated success in streamlining administrative processes and enhancing patient satisfaction. Proven ability to lead teams and implement effective office procedures.

Overview

36
36
years of professional experience

Work History

Medical Office Manager

Wood County Hospital
10.2022 - 06.2025
  • Oversaw daily operations of medical office, ensuring compliance with healthcare regulations and protocols.
  • Managed staff scheduling, optimizing workflows to enhance patient care efficiency.
  • Analyzed workflow processes regularly, identifying areas for improvement and implementing effective solutions.
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
  • Facilitated communication between medical staff members to maintain a cohesive team focused on providing exceptional patient care.
  • Managed financial aspects of the office including budgeting, forecasting, and expense tracking to optimize profitability.
  • Optimized inventory management to ensure essential medical supplies were always available.
  • Completed bi-weekly payroll for 15 employees.
  • Managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.

Medical Office Manager

St Lukes Hospital
10.2012 - 09.2022
  • Managed daily operations of medical office, ensuring compliance with healthcare regulations and protocols.
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
  • Developed close working relationships with front office and back office staff.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Led staff training initiatives, improving team performance and service delivery in patient care.
  • Completed bi-weekly payroll for employees.
  • Implemented electronic health record systems, enhancing data accessibility and patient information management.
  • Managed financial aspects of the office including budgeting, forecasting, and expense tracking to optimize profitability.

Medical Office Manager

Private Practice
10.1989 - 09.2012
  • Managed daily operations of medical office, ensuring compliance with healthcare regulations and protocols.
  • Coordinated billing and coding processes, optimizing revenue cycle management and minimizing errors.
  • Oversaw inventory management for medical supplies, ensuring availability while reducing overhead costs.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.

Education

Business

Owens Community College
Perrysburg, OH

Diploma -

Bowling Green High School
Bowling Green
06.1979

Skills

  • Effective multitasking
  • Strong work ethic
  • Medical practice operations
  • Computer software proficiency
  • Insurance verification proficiency
  • Medical procedures scheduling
  • Billing processes
  • Medical billing expertise
  • Inventory control management
  • Office budget management
  • Financial analysis
  • Medical terminology
  • Medical coding
  • Staff recruitment and training
  • Performance evaluation experience
  • Electronic health records management

Timeline

Medical Office Manager

Wood County Hospital
10.2022 - 06.2025

Medical Office Manager

St Lukes Hospital
10.2012 - 09.2022

Medical Office Manager

Private Practice
10.1989 - 09.2012

Business

Owens Community College

Diploma -

Bowling Green High School

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Denise Drath