Denise Driscoll

Technical Leader

• Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.
• Managed project timelines and deliverables associated with business process improvements, ensuring successful completion within established timeframes.
• Managed UAT testing efforts for proposed changes to ensure smooth integration into existing systems without compromising functionality or stability.
• Conducted data and performance analytics. Developed customized reports, summarizing and presenting data to senior leadership and business stakeholders.

Business Process Analyst

• Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
• Collaborated with cross-functional teams to develop optimized business processes, resulting in improved collaboration and communication.
• Established strong relationships with internal and external clients to better understand their needs and expectations related to process improvements.
• Developed detailed documentation for internal and external use as well as user manuals, ensuring clear understanding of systems functionality across all stakeholders.

• Gathered and analyzed data from investigation of competitive products to develop clear well-organized reports and presentations for the Competitive Analysis team.
• Supported project planning and execution efforts relating to technical documentation and process development.
• Rapidly prototyped and enhanced software applications to confirm integration feasibility into new software platform.

• Designed and developed solid, scalable code in C++ that met user requirements and timelines.
• Directed software design and development for localization (translation) across multifaceted team to meet client needs for functionality, timeline and performance.
• Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.