Denise Duran
Clarkston
Summary
Dependable and service-oriented professional with experience in public-facing roles requiring integrity, accountability, and sound judgment. Demonstrated ability to remain calm under pressure, communicate effectively with diverse individuals, and follow policies and procedures. Strong work ethic, with a commitment to public service, teamwork, and community safety.
Overview
6
6
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Dearborn
11.2025 - Current
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded promptly to alarms and emergencies, following established protocols.
- Assisted in the preparation of incident reports for security events.
- Managed access control by verifying identification at entry points.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Adhered to post orders while maintaining a visible presence around the property.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Maintained high levels of alertness throughout shifts.
Sales Associate
Michael Kors
Auburn Hills
10.2022 - 09.2025
- Assisted customers with product selection and styling advice.
- Helped customers find specific products, answered questions, and offered product advice.
- Upsold additional items based on customer interests and needs.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged with customers to build relationships and enhance shopping experience.
- Provided product knowledge training to new associates effectively.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Caddie
TopGolf
Auburn Hills
09.2020 - 09.2022
- Provided exceptional customer service and support during busy dining hours.
- Maintained cleanliness and organization of dining area and service stations.
- Communicated effectively with guests to address special requests or concerns.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Cashier
Home Depot
troy
11.2019 - 08.2020
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and location within the store.
- Collaborated with team members to ensure smooth workflow during busy hours.
- Handled cash, credit, and debit transactions accurately and securely.
- Provided excellent customer service to enhance shopping experiences consistently.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Education
High School Diploma -
Highland High School
Palmdale, CA05-2018
Skills
- Surveillance monitoring
- Incident reporting
- Safety inspections
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Stress management
- Detail-oriented
- Point-of-sale operation
- Cash handling
- Sales upselling
- Product knowledge
- Payment collection
- Adaptability
Languages
Spanish
Professional
Timeline
Security Officer
Securitas Security Services USA
11.2025 - Current
Sales Associate
Michael Kors
10.2022 - 09.2025
Caddie
TopGolf
09.2020 - 09.2022
Cashier
Home Depot
11.2019 - 08.2020
High School Diploma -
Highland High School