Denise Durbin
Bethel
Summary
Dynamic Medical Assistant/Office Coordinator with a proven track record at The Christ Hospital/MDVIP, enhancing office efficiency and client retention through expert office management and exceptional customer service. Skilled in organizational tasks and staff training, I excel in streamlining operations and fostering professional relationships, significantly improving communication and workflow within the team. Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 26 years of experience in office environments. History of improving processes and increasing team efficiency. Outgoing Medical Assistant with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
25
25
years of professional experience
Work History
Medical Asst/ Office Coordinator
The Christ Hospital/MDVIP
1999.08 - Current
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Provided clerical support, addressing routine, and special requirements.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Enhanced communication within the team through regular meetings and detailed reporting.
Education
No Degree - Medical Assisting
Instute For Medical And Dental Technology
Cincinnati, OH1998
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
- Client Relations
- Scheduling
- Project Coordination
- File Organization
- Staff Management
- Inventory Coordination
- Office Equipment Maintenance
- Vendor Relations
- Maintenance Scheduling
- Supply Replenishment
- Excellent multi-tasking ability
- Clear oral/written communication
- Customer Relations
- Scheduling and calendar management
- Organizational Skills
- Training and coaching
- Event Coordination
- Relationship Building
- Conflict Management
- Staff Training
Timeline
Medical Asst/ Office Coordinator
The Christ Hospital/MDVIP
1999.08 - Current
No Degree - Medical Assisting
Instute For Medical And Dental Technology
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