Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Eberhard

Lindenhurst,NY

Summary

Highly experienced Program Director with proven success in managing complex projects. Adept at strategic planning, budgeting, and team leadership. Skilled in fostering partnerships and driving change to achieve program goals. In previous roles, have successfully launched new initiatives and streamlined processes for improved efficiency.

Overview

9
9
years of professional experience

Work History

Aquatics Program Director

SYJCC
Commack, New York
05.2022 - Current
  • Supervised program and project managers to provide feedback and resolve complex problems.
  • Analyzed data from surveys, focus groups, interviews to inform decision making.
  • Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
  • Spearheaded program planning and staff development to promote growth.
  • Managed budgeting processes, including creating forecasts and tracking expenses.
  • Developed strategic plans to ensure successful program operations.
  • Reviewed existing programs and identified areas of improvement or expansion.
  • Organized event coverage to match community expectations and achieve ratings gains.
  • Researched funding opportunities to support program initiatives.
  • Monitored programming regularly to check relevance, compliance with station guidelines and alignment with FCC regulations.
  • Maintained communication with clients throughout their involvement in the program.
  • Organized and facilitated team meetings, workshops, and events.
  • Collaborated with parents and guardians to address concerns and outline student progress.

General Manager UFC

UFC Gym Farmingdale
Farmingdale , New York
02.2019 - 03.2023
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Created schedules and monitored payroll to remain within budget.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Directed safety operations and maintained clean work environment
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Conducted market research to identify trends, opportunities, and threats in the industry.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Designed sales and service strategies to improve revenue and retention.

Fitness Director

SYJCC
Commack, NY
07.2015 - 01.2019
  • Created comprehensive exercise plans according to client needs and capabilities.
  • Stayed current with the latest fitness trends and research to enhance training methods and advice.
  • Built and established lasting relationships using encouragement and personal support.
  • Developed training materials for instructors on how to teach group classes safely and effectively.
  • Evaluated employee performance regularly in order to ensure quality service delivery.
  • Utilized fitness software and apps to track client progress and schedule sessions.
  • Notified clients about class prices, promotions and available payment options.
  • Developed personalized workout plans based on individual client assessments and goals.
  • Analyzed customer feedback surveys to identify areas for improvement in services offered by the fitness center.
  • Designed and led group fitness classes tailored to participants' skill levels and fitness goals.
  • Organized and led workshops and seminars on health, wellness, and fitness topics.
  • Led outdoor fitness activities and boot camps to provide diverse workout environments.
  • Developed marketing materials such as brochures, flyers, newsletters.
  • Provided first aid and emergency support in the event of injuries during training sessions.
  • Fostered positive relationships with clients to encourage continual engagement and motivation.
  • Demonstrated stretching, cool-down and recovery techniques following workouts.
  • Inspected facilities regularly to ensure compliance with local regulations pertaining to sanitation, safety, fire prevention.
  • Promoted and sold gym memberships, personal training packages, and fitness classes.
  • Conducted assessments of client's physical condition, health history, and exercise preferences.
  • Coordinated all aspects of facility operations, including scheduling classes and maintaining equipment.
  • Prepared and implemented budgets and strategic, operational, purchasing and maintenance plans.
  • Organized special events such as charity runs or marathons to promote a healthy lifestyle.
  • Managed financial activities such as budgeting, forecasting, and tracking expenses related to the fitness center.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Achieved cost-savings by developing functional solutions to problems.

Education

Sales And Marketing - Sales And Marketing

SHNU
Southern New Hampshire
06-2007

High School Diploma -

Lindenhurst High School
Lindenhurst, NY
06-2004

Skills

  • Performance standards and analysis
  • Strategic leadership
  • Customer service experience
  • Effective leader
  • Conflict resolution
  • Budgeting and financial management
  • Program strategy development
  • Training and development
  • Lesson planning
  • Recruitment and hiring
  • Coaching and mentoring

Timeline

Aquatics Program Director

SYJCC
05.2022 - Current

General Manager UFC

UFC Gym Farmingdale
02.2019 - 03.2023

Fitness Director

SYJCC
07.2015 - 01.2019

Sales And Marketing - Sales And Marketing

SHNU

High School Diploma -

Lindenhurst High School

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