DENISE EDWARDS
Newark,DE
Summary
Experienced Manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively. Organized clinician, supervisor, and Case management. Supervision has multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Over 20 years of collective work in mental health, social services, and the criminal justice fields, in addition to being educated in working with individuals with co-occurring disorder. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Adept at getting to the root of problems and helping patients develop effective coping skills for different life situations, triggers and traumas. Well-versed in collaborating with teams of practitioners to positively impact patient lives with a comprehensive approach.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Therapist Pre-License
2MPACT
Newark, DE
12.2023 - Current
- Provided psychotherapy services to individuals, couples, and families.
- Conducted initial assessments of clients to determine presenting issues and develop treatment plans.
- Maintained accurate records of clinical activity in accordance with HIPAA guidelines.
- Developed individualized therapeutic interventions based on diagnosis and best practices in the field of mental health counseling under a licensed therapist.
- Educated clients on evidence-based treatments to enhance their understanding of the therapeutic process.
- Utilized a variety of techniques such as cognitive-behavioral therapy and mindfulness practices during sessions.
- Monitored client's progress throughout the course of therapy by tracking goals set in treatment plan.
Director of Act Services
Apis
Wilmington, DE
12.2020 - Current
- Responsible for oversight of 6 regional ACT teams to ensure regulatory compliance, fiscal viability and excellent client care
- Will supervise all Team Leaders and licensed staff as needed and will act as Team Leader in absence of such
- Ideal candidate must be outcome oriented in fast paced environment with deadlines and take initiative and pride in execution of job responsibilities.
Team Leader
Connections CSP
Newark, DE
01.2018 - 12.2020
- Team manager and clinician with administrative and clinical responsibility to manage multidisciplinary team of professionals and para-professionals whose ultimate goal is to encourage and facilitate recovery of over 100 individuals living with severe and persistent illness.
Master Clinician
Connections CSP
Newport, DE
03.2016 - 01.2018
- Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Case Manager/ICMS Team Leader
Cumberland County Guidance Center
Bridgeton, NJ
07.2013 - 03.2016
- Responsible for assisting inmates with reintegration upon release from jail into the community and accepted into the Jail Re-entry's program
- Participates in the development and implementation of individual consumer treatment plans.
Counselor
Gaudenzia
Philadelphia, PA
06.2012 - 06.2013
- Developed and implemented treatment plans and modified when needed
- Conducted therapeutic individual and family therapy sessions.
Counselor
Salvation Army
Wilmington, DE
01.2011 - 06.2012
- Connected clients with community service and resource agencies
- Presented case history material to review and discussion with other staff members.
Mental Health Specialist
Camden
NJ, NJ
10.2010 - 02.2012
- Obtained the necessary signatures on 'Release of Information' forms to obtain medical and treatment records from other service providers
- Encouraged clients to get involved in social, recreational, and other therapeutic activities to enhance interpersonal skills and develop social relationships.
Operations Counselor
Community Educational Center
Philadelphia, PA
06.2009 - 10.2010
- Enforced rules and regulations to ensure the smooth and orderly operation of dormitory programs
- Provided emergency first aid and summoned medical assistance when necessary.
Correctional Officer
Correctional Facility
Doylestown, PA
09.2004 - 02.2008
- Conducted routine and emergency head counts
- Directed the activities of inmate crews working on maintenance, operations, and farming and construction projects.
Police Detention Officer
City of Philadelphia
Philadelphia, PA
06.1994 - 09.2004
- Maintained the custody and control of inmates housed in maximum security unit
- Conducted routine and emergency head counts
- Booked new inmates into facility and processed inmates for release.
Education
Master of Science - Forensic Psychology Specialized in Mental Health
Walden University
Minneapolis, MN05-2012
Ph.D. Candidate - Industrial And Organizational Psychology
Walden University
Minneapolis, MNBachelor of Science - Psychology
Walden University
Associate of Science - Program Development and Applications
Peirce College
Skills
- Activity monitoring
- Skill-Building Exercises
- Patient Care
- Case Management
- Crisis Intervention
- Cognitive Behavioral Therapy
- Treatment Planning
- Infection Control Understanding
- Documentation skills
- ADLs Assistance
- Substance abuse experience
- Conflict resolution
- Clinical interventions
- Psychotropic medications knowledge
- Individual and group counseling
Affiliations
Member of the Honor Society 2016-Present
Certification
- Certification Advance Alcohol and Drug counseling
- Certified Mental Health screener
- Licensed Master Social Worker
Awards
- Cum Laude 2010 Bachelor of Science
- Dean's List, Fall 2006-Spring 2007
- Salutation for a job well done to reduce riots at the 2000 National Republican Convention in Philadelphia.
Timeline
Therapist Pre-License
2MPACT
12.2023 - Current
Director of Act Services
Apis
12.2020 - Current
Team Leader
Connections CSP
01.2018 - 12.2020
Master Clinician
Connections CSP
03.2016 - 01.2018
Case Manager/ICMS Team Leader
Cumberland County Guidance Center
07.2013 - 03.2016
Counselor
Gaudenzia
06.2012 - 06.2013
Counselor
Salvation Army
01.2011 - 06.2012
Mental Health Specialist
Camden
10.2010 - 02.2012
Operations Counselor
Community Educational Center
06.2009 - 10.2010
Correctional Officer
Correctional Facility
09.2004 - 02.2008
Police Detention Officer
City of Philadelphia
06.1994 - 09.2004
Master of Science - Forensic Psychology Specialized in Mental Health
Walden University
Ph.D. Candidate - Industrial And Organizational Psychology
Walden University
Bachelor of Science - Psychology
Walden University
Associate of Science - Program Development and Applications
Peirce College