Denise Engel
Grants Pass,OR
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Compassionate [Job Title] focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Residential Caregiver
Countryside Village Retirement Community Inc.
Grants Pass, OR
03.2022 - 09.2023
- Assisted elderly residents with daily activities such as bathing, dressing, and grooming.
- Provided companionship and emotional support to residents in need of assistance.
- Monitored vital signs and recorded health information for the medical staff.
- Ensured that all safety regulations were followed during residential care.
- Cared for residents' personal laundry needs and kept their living area tidy.
- Observed resident behavior and reported any changes to supervisor or physician.
- Performed light housekeeping duties including vacuuming, dusting, mopping floors.
- Maintained accurate documentation of services provided including daily notes and progress reports.
Personal Caregiver
By Your Side Homecare
Sutherlin, OR
01.2018 - 07.2019
- Provided personal care and companionship to elderly clients in their homes.
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and transferring.
- Helped clients maintain a safe environment by adhering to safety procedures and protocols.
- Monitored vital signs such as pulse rate, temperature, respiration rate and blood pressure when necessary.
- Maintained accurate records of services provided to each client.
- Provided emotional support to clients and families during difficult times.
- Assessed the physical condition of the client on a regular basis and reported any changes or concerns to supervisor.
- Ensured that all medical treatments are administered according to physician's orders.
- Organized recreational activities for clients such as walks outdoors or reading books together.
- Prepared meals according to prescribed diets while monitoring fluid intake and output levels.
- Administered medication as prescribed by physicians in accordance with state regulations.
- Accompanied clients to doctor appointments or other errands outside the home.
- Kept detailed notes about the progress of each patient's health status.
- Assisted patients with exercises designed to improve mobility or strength.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
- Took initiative in providing comfort measures for pain management when needed.
- Encouraged socialization among patients through conversation and games.
- Demonstrated empathy towards patients while maintaining professional boundaries.
- Maintained clean and well-organized environment for client happiness and safety.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Laundered clothing and bedding to prevent infection.
- Assisted patients with bathing, dressing, daily hygiene care and grooming.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Cooked appetizing and satisfying meals and snacks.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Followed care plan and directions to administer medications.
- Assisted with meal planning to meet nutritional plans.
- Maintained daily living standards by assisting clients with personal hygiene needs.
Human Relationship
Sevenfeatherscasinoresort
Canyonville, OR
01.2016 - 02.2018
- Greeted guests upon arrival, verified reservations and checked-in guests.
- Provided prompt, friendly customer service to all guests while answering inquiries and resolving issues.
- Maintained cleanliness of the lobby area and ensured that it was presentable at all times.
- Assisted with luggage handling for arriving and departing guests.
- Responded to guest complaints in a professional manner, providing resolution or escalating as necessary.
- Ensured compliance with safety regulations, policies, procedures and standards of quality assurance.
- Provided information about local attractions, restaurants and other amenities to guests.
- Maintained up-to-date knowledge of hotel services, facilities and special events.
- Responded calmly and professionally to guest complaints, resolved issues promptly, escalated to management when necessary and contacted emergency responders when required.
Education
High School Diploma -
Bennington High School
Bennington, OK06.2009
Skills
- Care Plan Assessment
- Care Plan Management
- Client Documentation
- Medication Administration
- Progress Documentation
- Patient Transportation
- Meal Preparation
- Client Safety and First Aid
- Interpersonal Communication
- [State] Driver's License
- First Aid and Safety
- Compassionate Client Care
- Patient Care
- Housekeeping
- Mobility Support
- Knowledge of State Regulations
- Patient Transport
- Medical Charting
- Light Housekeeping
- Documentation
- Behavior Redirection
Timeline
Residential Caregiver
Countryside Village Retirement Community Inc.
03.2022 - 09.2023
Personal Caregiver
By Your Side Homecare
01.2018 - 07.2019
Human Relationship
Sevenfeatherscasinoresort
01.2016 - 02.2018
High School Diploma -
Bennington High School
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