Denise Espe
Owatonna,MN
Summary
Detail-oriented professional with extensive processing experience seeking a multi-faceted role to expand current knowledge and advance career within Federated. Eager to continue contributing to a dynamic team known for delivering outstanding results and exceptional customer service.
Overview
16
16
years of professional experience
Work History
Surety Bonds Processor
Federated Mutual Insurance Company
05.2011 - Current
- Support the bond team, marketers, and our valued clients by processing a wide variety of bonds, renewals, applications, change riders, financial requests, indemnity agreements, and other various correspondence contributing to the team's overall success.
Mail Room Support Associate
Federated Mutual Insurance Company
12.2008 - 05.2011
- Sorted and delivered incoming mail to all departments, processed outgoing mail, and indexed forms to help support other departments.
Education
Associates Degree - Business Administration
Minnesota School of Business
Rochester, MN01.2010
Skills
- Workload prioritization
- Detail-oriented approach
- Client-centered service
- Strong proofreading abilities
- Effective verbal and written communication
- Collaborative teamwork
- Support documentation development
- Skilled in Microsoft Office applications
- Bond Formatting to improve efficiency
- Build community relationships through volunteering
Accomplishments
- Maintain CPR Certification and First Aid training to serve within role of First Aid Responder.
- Complete annual training for role as Floor Leader on the Emergency Response Team.
- Attended Webinar for training on new Catina program to process contract bonds requiring AIA forms.
Timeline
Surety Bonds Processor
Federated Mutual Insurance Company
05.2011 - Current
Mail Room Support Associate
Federated Mutual Insurance Company
12.2008 - 05.2011
Associates Degree - Business Administration
Minnesota School of Business
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