Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Evans

Ozark,AL

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I'am a quick learner and I am willing and able to learn new things

Overview

16
16
years of professional experience

Work History

Machine Operator

Greenville Tube
08.2023 - 12.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.


Reason for Leaving: Business started to slow down before my hire date and I was hired. So when the time came they let Temp people go first and eventually we were all let go. I was the very last one to be let go and I was the first one to put on the list to be brought back and hired but sadly I can not wait on them any longer so I will not be returning back to Greenville.

Back up Lead/ HASAP Monitor

Butterball
10.2020 - 08.2023
  • Monitored employees job performance and Manage production to make sure that the product and facility is running in the proper order to maintain quality product in a timely
  • Run test on product to make sure that product was at the proper temperature and meets USDA standards
  • Contributed to the development of monitoring policy and procedures
  • Hourly checks had to be done along with maintaining the proper paper work for every product and maintaining the correct information about each individual check
  • Kept everything in working order to the best of my ability so everything would run smooth and we could have a successful shift along with great and professional products


Reason for Leaving: Was around a lot of toxins in the plant and it caused some health issues that caused me to be hospitalized several times during my employment there. I have had no issues since being away from there.

Customer Service Representative

Bank Of America / Sykes
08.2015 - 10.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Meet customers concerns with the most accurate and timely manner possible
  • assisted with fraud claim, billing claims ect
  • I could file claims and make changed to the accounts, fix atm problems that were electronic related
  • when over deposits and make sure they were put in correctly and the account was up to par
  • handled fraud
  • Assisted with digital accounts, apps ect


Reason for Leaving: Worked from the facility for a couple years and worked from home for 3 years and they company was bring us agents back to the facility after I was told working from home was an option and it would stay this way so I moved to ozark and then corporate changed the work from home program and we all had to go back to the facility and the drive was to far for me to work and get my children to and from school, so I had to find a job closer to home.

Shipping Clerk

ABB
03.2015 - 08.2015
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reviewed order data to verify transactions and shipping dates.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Maintained correct paper work with each order
  • Filled the ordered with the proper packaging to make sure product was safe to travel
  • Made sure the correct order's were all together and on the required pallets.
  • After the ordered were filled with the correct paper work I wrapped the pallet and then drove the pallets to the correct trailer after scanning them out of the warehouse system and into the shipping system I then loaded them.


Reason for leaving: The first shift position was just a temporary position they were only suppose to keep me on there 30 days but kept me on there 6 months and then when they went to switch me the 2nd shift position I was suppose to take was filled and they wanted me to go to 3rd shift and I couldn't do that.

Department Manager

A To Z
01.2008 - 03.2015
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • When owner was out of town I ran the store for a week at a time.
  • I counted down every till at the end of every shift
  • Maintained the daily books at the end of the shift
  • Ordered items from vendors
  • Found pallets and product for the store



Reason for Leaving: Needed to move to a higher paying job

Education

High School Diploma -

Cedarville High School
Cedarville, AR
05.2004

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Teamwork and Collaboration
  • Problem-Solving
  • Forklift and Pallet Jack Operation
  • Manufacturing Experience
  • Shipping and Labeling
  • Type 52 wpm
  • Computer savy
  • Microsoft and Word
  • Quick Learner

Timeline

Machine Operator

Greenville Tube
08.2023 - 12.2023

Back up Lead/ HASAP Monitor

Butterball
10.2020 - 08.2023

Customer Service Representative

Bank Of America / Sykes
08.2015 - 10.2020

Shipping Clerk

ABB
03.2015 - 08.2015

Department Manager

A To Z
01.2008 - 03.2015

High School Diploma -

Cedarville High School
Denise Evans