Denise Ferguson
Waterbury,CT
Summary
Compassionate Certified Nursing Assistant experienced in delivering high-quality patient care across diverse healthcare settings. Achieved patient satisfaction through effective communication, teamwork, and meticulous attention to detail. Focused on providing supportive environments while assisting with daily living activities and monitoring vital signs.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Patient Care Technician MedSurge
Charlotte Hungerford Hospital
11.2025 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with bathing, dressing, toileting, and mobility support.
- Performed EKGs and notified clinicians of abnormal findings.
- Collected specimens and prepared samples for laboratory processing.
- Documented patient care activities accurately in electronic health records.
- Supported safe patient transfers using proper lifting and positioning techniques.
- Maintained clean, stocked patient rooms and care supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Streamlined patient check-in process, enhancing efficiency of care delivery.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Certified Nursing Assistant
Monarch Communities
03.2025 - 02.2026
- Assisted clients with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Supported safe transfers, ambulation, and repositioning to reduce fall and injury risks.
- Reported condition changes promptly to ensure appropriate updates to individualized care plans.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
Recovery Support Professional
McCall Behavioral Health Network
11.2023 - 08.2024
- Assist in the connection to needed resources including entitlements and support necessary for recovery including Community Supports.
- Collected urine samples for drug testing per Supervisor and Clinician requests.
- Participate in regularly staff scheduled meetings regarding client treatment and meet weekly with Clinical Supervisor
- Assisted clients in accessing entitlements and support resources essential for recovery and community integration.
- Conduct rounds consistently to ensure client and environmental safety.
- Supported clients with recovery planning, goal setting, and community resource navigation.
Direct Support Professional
Bristol Adult Resource Center
10.2022 - 11.2023
- Assisted with bathing, eating, and hygiene care to promote personal dignity and well-being.
- Medication Administration according to guidelines.
- Supported execution of developmental behavioral and treatment plans to enhance client progress.
- Facilitated community participation and taught daily living skills to empower independence.
- Documenting progress and communicating effectively with team members.
Certified Nursing Assistant
Anytime Home Care
08.2012 - 10.2022
- Delivered hands-on patient care, enhancing comfort through bathing, dressing, and feeding assistance.
- Monitored and recorded vital signs, reporting any changes to the nursing staff.
- Assisted in mobility, repositioning, and transport of patients to prevent bedsores and injuries.
- Supported nursing staff with medical procedures and patient documentation.
- Built strong relationships with patients, promoting emotional support and physical well-being.
- Facilitated client outings, offering transportation, assistance, and companionship to enhance quality of life.
Patient Care Associate ICU
NYC Health + Hospitals
02.2016 - 01.2021
- Monitored vital signs and promptly reported changes in patient condition to nursing staff.
- Assisted patients with hygiene, mobility, feeding, and repositioning to support comfort and safety.
- Implemented infection control and isolation precautions to maintain safe care environments.
- Transported patients to procedures, diagnostics, and units while ensuring proper identification and observation.
- Collected specimens and prepared patient care supplies according to unit procedures and standards.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained clean, safe, and well-organized patient environment.
- Recognized and reported abnormalities or changes in patients' health status to Nurse.
- Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback for continuous improvement efforts.
- Maintained confidentiality of sensitive information following HIPAA guidelines while discussing cases with healthcare professionals or family members involved in the treatment plan.
Education
Associate of Science - Nursing & Health
Naugatuck Valley Community College
Waterbury, CT07-2028
Advanced Nurse Aide/ PCT - Allied Health
ABC Training Institute
Bronx, NYHigh School Diploma - undefined
Dewitt Clinton High School
Bronx, NYSkills
- Vital signs monitoring
- Patient care & safety
- ADL assistance
- Mobility support
- Medical documentation
- Compassionate care
- Patient observation
- Emergency response
- Infection control procedures
- Nursing care
- Blood glucose testing
- Specimen collection
- Phlebotomy techniques
- Catheter care
- CPR certification
- Patient assessment
- Patient monitoring
- Hygiene management
- Activities of daily living
- Patient services
- Patient evaluation
- Medical equipment operation
- Bed preparation
- Team collaboration
- Chart management
- HIPAA compliance
- Compassionate support
- Acute care
Certification
- Certified Nursing Assistant (CNA) CT & NY State
- Basic Life Support (BLS) Certification
- CPR Certification
- CT Medication Certified
Interests
Helping and assisting people in need by teaching them how to explore resources that could help them improve their quality of life
Timeline
Patient Care Technician MedSurge
Charlotte Hungerford Hospital
11.2025 - Current
Certified Nursing Assistant
Monarch Communities
03.2025 - 02.2026
Recovery Support Professional
McCall Behavioral Health Network
11.2023 - 08.2024
Direct Support Professional
Bristol Adult Resource Center
10.2022 - 11.2023
Patient Care Associate ICU
NYC Health + Hospitals
02.2016 - 01.2021
Certified Nursing Assistant
Anytime Home Care
08.2012 - 10.2022
High School Diploma - undefined
Dewitt Clinton High School
Associate of Science - Nursing & Health
Naugatuck Valley Community College
Advanced Nurse Aide/ PCT - Allied Health
ABC Training Institute