Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Edward and Sylvia Jaye Clinical Excellence in Nursing Practice, 2010

Denise Ford

Tufts Medical Center
Windham,NH
38
years of professional experience

Experienced Clinical Nurse Leader driving interdisciplinary care coordination, patient advocacy, and quality improvement. Skilled in advanced assessment, patient education, discharge planning, and decreasing length of stay. Strong record of improved patient experience feedback, fostering team collaboration with a focus on team adaptability, and strengthening of relationships across the care continuum.

Work History

Clinical Nurse Leader

37 Years 9 Months
Tufts Medical Center | 01.1989 - Current
  • Evaluated patient outcomes and adjusted care strategies to improve safety and clinical effectiveness.
  • Led interdisciplinary care coordination to align nursing interventions with patient-centered treatment plans.
  • Facilitated communication among physicians, nurses, and ancillary teams to support seamless transitions of care.
  • Mentored nursing staff on evidence-based practice, documentation standards, and bedside decision-making.
  • Monitored clinical trends and identified improvement opportunities for quality and patient safety initiatives.
  • Directed discharge planning to reduce delays and strengthen continuity across care settings.
  • Utilized electronic health records to document assessments, support care planning, and maintain accuracy.
  • Educated patients and families on treatment plans, medications, and self-care instructions.
  • Utilized advanced assessment skills to identify subtle changes in patients'' conditions that warranted intervention or escalation of care strategies.
  • Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and understanding of care goals.
  • Supported colleagues through peer consultation on challenging cases for improved problem-solving approaches in patient care management.
  • Developed comprehensive care plans tailored to individual patient needs, promoting wellness and recovery.
  • Continuously evaluated clinical workflows for opportunities to improve efficiency, ultimately leading to increased patient satisfaction and better use of resources.
  • Collaborated with interdisciplinary teams to optimize patient treatment plans and ensure continuity of care.
  • Advocated for patients'' needs during multidisciplinary team meetings to ensure all aspects of their health were considered in decision-making processes.
  • Implemented quality improvement initiatives that resulted in increased efficiency and reduced errors in clinical practice.
  • Participated in regular clinical audits to ensure adherence to established policies, procedures, and care standards within the nursing team.
  • Contributed to hospital-wide performance improvement projects by identifying areas where nursing care could be enhanced and suggesting solutions for implementation.
  • Conducted staff training sessions on emerging healthcare trends, enhancing overall team knowledge and expertise.
  • Oversaw admissions, discharges and scheduling of nursing staff.
  • Interacted effectively with department managers to promptly correct problems and improve services.
  • Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
  • Sought opportunities to improve patient care, outcomes and nursing staff performance.
  • Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.

Clinical Instructor

15 Years 11 Months
Regis College | 01.2006 - 12.2021
  • Supervised nursing students during clinical rotations and in simulation lab to ensure safe patient care and professional conduct.
  • Evaluated student performance using clinical competencies, documentation standards, and faculty rubrics.
  • Coordinated with healthcare preceptors to align learning objectives with site expectations.
  • Demonstrated evidence-based nursing practices during bedside instruction and simulation lab instruction.
  • Guided students through patient assessments, care planning, and therapeutic communication techniques.
  • Reviewed care documentation for accuracy, completeness, and compliance with program requirements.
  • Adapted instruction to support diverse learning needs and strengthen clinical confidence.
  • Mentored students on professionalism, accountability, and readiness for practice.
  • Supervised students when administering medications to maintain patient safety.
  • Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
  • Provided immediate and constructive feedback to students individually and as a group.
  • Provided emotional support, insight and encouragement to students through clinical experience journal entry feedback.

Education

Bachelor of Science - Nursing Science

University of Massachusetts, Boston | Boston, MA | 12-1988

Regis College, Weston MA

Masters of Nursing, CNS

Graduation Date, June, 2019

Master of Science - Nursing/CNS

Regis College | Weston, MA | 06-2019

No Degree - Nursing

AACN Clinical Scene Investigator Academy | Johnson & Johnson Nursing Workforce Solutions | 07-2026

Skills

Advanced cardiac life support
Basic life support
Clinical assessment
Compassionate care
Interprofessional collaboration
Clinical leadership
Patient advocacy
Patient health education
Problem-solving
Critical thinking
Quality improvements
Active Member of North 6 UBC
Conflict resolution
Relationship development

Accomplishments

    Completed AACN CSI (Clinical Scene Investigator) Academy sponsored by Johnson and Johnson's Nursing Workforce Solutions.

    Completion May, 2026

Timeline

Clinical Instructor

Regis College
01.2006 - 12.2021Read More

Clinical Nurse Leader

Tufts Medical Center
01.1989 - CurrentRead More

University of Massachusetts, Boston

Bachelor of Science from Nursing Science
Read More

Regis College

Master of Science from Nursing/CNS
Read More

AACN Clinical Scene Investigator Academy

No Degree from Nursing
Read More

Edward and Sylvia Jaye Clinical Excellence in Nursing Practice, 2010

This award recognizes excellence in Nursing practice of an individual RN or NP in any area of practice at Tufts Medical Center.  It is an annual award that is considered the highest honor in Nursing practice at Tufts Medical Center.

Denise Ford