Denise Foree
SC
Summary
Innovative Leader ~ Technology Operations ~ Quality Assurance ~ Multiple Platforms Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
QA Manager
Ally Financial, Inc.
08.2020 - Current
- Manage QA Leads and testers across 3 agile scrum teams
- Work with direct reports to create objectives and perform quarterly reviews with them regarding progress
- Coach direct reports on following QA processes and procedures
- Collaborate with direct reports to discover opportunities to help them meet yearly objectives
- Develop roles and responsibilities matrix for QA team roles
- Develop and implement QA processes and procedures for the team to follow.
- Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
- Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
- Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
QA Manager
Blue Chip Talent, Inc. – Ally Financial, Inc.
02.2018 - 08.2020
- Manage QA Agile transformation for a Commercial Auto Loan Mainframe Migration project
- Develop Agile and Scrum framework training materials including Agile Methodology, Scrum ceremonies, 3 Amigos and Scrum roles
- Conducted training for Agile and Scrum framework
- Managed QA resources for the mainframe migration project
- Collaborated with development team on automation for TDD and ATDD
- Managed QA automation of regression test cases using Cypress.
- Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
Sr. Testing Specialist
Capital One Bank
04.2013 - 12.2017
- Lead testing efforts on multiple projects with multiple software development teams across multiple platforms
- Develop Project Test Strategy
- Coordinate End to End testing across all teams and platforms
- Communicate Project test results to stakeholders
- Track defects and defect resolution for the project.
- Enhanced software quality by conducting thorough testing and identifying areas for improvement.
- Effectively communicated testing progress, providing actionable insights to stakeholders throughout the project lifecycle.
- Collaborated with development teams to address defects, ensuring timely resolution of issues.
- Conducted extensive stress and load tests, validating system scalability and resilience under various conditions.
- Participated in software release planning activities, estimating test effort and resource requirements to ensure effective test coverage within project timelines.
Core Deposits QA Consultant
Hudson Consulting - Capital One Bank
08.2011 - 04.2013
- Manage testing team consisting of offshore and onshore resources for testing Core Deposits systems
- Provide knowledge transfer to onshore and offshore resources of Core Deposits systems including IMPACS and ST
- Train onshore resources on IMPACS and ST functionality and processes
- Facilitate application test training sessions with onshore resources to include requirement analysis, test plan development, test case development, forecasting, estimation and defect management
- Provide training materials for offshore resources on IMPACS and ST functionality
- Develop test plans for testing of BAU and Project application changes utilizing business requirements and system requirements
- Develop new and regression test cases based on test plan
- Facilitate test execution and ensure defects are logged correctly and reviewed on DRB meetings
- Facilitate test plan, test case and test results walk throughs with the business to obtain approvals.
- Maximized test coverage through careful prioritization of test cases based on risk assessment and impact analysis.
- Reduced overall project risks by proactively identifying potential issues during the testing phase.
- Increased efficiency in testing procedures by developing and maintaining automated test scripts.
Sr.QA Lead
RBC Bank, Inc.
04.2009 - 08.2011
- Lead QA test team on projects by analyzing business requirements, building estimates, completing documentation, prioritizing and delegating tasks, providing environment set up, managing onshore and offshore resources and communicating status to senior management and project team
- Introduced current QA Test Effort Estimation tool to U.S
- Division that enables QA Leads to provide accurate estimates of test effort, resources, cost and execution on over 40 projects a year
- Complete SDLC documentation such as Master Test Plan, Test Coverage Report and sign off documents for each test phase by analyzing business requirements
- Collaborate with Business Analyst and Business Systems Analyst during System Integration Test phase, Functional System Test phase, User Acceptance Test phase and Regression Test phase to ensure requirements, test cases and defects are available and linked in HP Quality Center for assigned projects
- QA Team Lead on Pilot Agile project collaborating with Business Analyst, Business System Analyst, Developer and Programmer to complete bi-weekly releases for Pega Systems On-Boarding GUI for Canadian Customer Service Representatives that included IMPACS, CIS and Touchpoint integration testing
- Reduced testing costs on assigned initiative by 50% utilizing Business Process Testing to build test cases in HP Quality Center.
- Maintained detailed documentation of test results, enabling easy tracking of progress towards quality goals.
- Managed testing resources effectively, ensuring timely completion of projects while maintaining high-quality standards.
Education
M.B.A., Management -
Strayer University, Raleigh, NC
01.2010
B.A., Management -
Baker College of Port Huron, Port Huron, MI
01.2002
Skills
- Agile methodologies proficiency
- Training and Mentoring Abilities
- Quality assurance expertise
- Test strategy development
- Test Automation Management
- Test Case Design and Execution
- Quality Assurance Management
Certification
ISTQB CTFL, 07-CTFL-000326-USA, 07/01/2007
Timeline
QA Manager
Ally Financial, Inc.
08.2020 - Current
QA Manager
Blue Chip Talent, Inc. – Ally Financial, Inc.
02.2018 - 08.2020
Sr. Testing Specialist
Capital One Bank
04.2013 - 12.2017
Core Deposits QA Consultant
Hudson Consulting - Capital One Bank
08.2011 - 04.2013
Sr.QA Lead
RBC Bank, Inc.
04.2009 - 08.2011
M.B.A., Management -
Strayer University, Raleigh, NC
B.A., Management -
Baker College of Port Huron, Port Huron, MI
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