MS Office (Excel, Word, Outlook, Etc)
DENISE GALLANT
Finance & Accounting, Loan Operations, Core Systems Analyst
Danville,NH
Summary
Performance-driven business-minded Vice President with over 33 years of accomplishments. Financial expertise overseeing general ledger transactions, reconciling accounts, creating financial reports, and overseeing month-end close process. Adept at aligning systems with business requirements, policies, and regulatory requirements while minimizing risk. Passionate about optimizing databases with test-plan execution skills. Successful in applying methodical approach to managing and completing projects timely and accurately. Proven process and procedure development combined with excellent organization ability and engaging communication skills to effectively manage and lead teams and provide training. Ability to update core system configurations, system troubleshoot and identify optimization opportunities. Ready to leverage problem solving skills to resolve application issues and offer solutions for business needs. Comfortable giving engaging presentations to external and internal clients.
Overview
33
33
years of professional experience
11
11
years of post-secondary education
Work History
Vice President, Lending Applications Analyst
BANKPROV
Amesbury, MA
07.2021 - 11.2022
- Analyzing and identifying software application options and abilities.
- Collaborate with multiple teams to understand current business processes and identify areas of potential optimization.
- Documented standard operating procedures and tested recommended optimizations.
- Roll-out and train end-users on improved business process workflows resulting in increased efficiency and productivity.
- Provided system administration
- Resolved application issues and recommended interim actions.
- Liaison between company and software application support and development team to relay issues and technical information working towards resolution.
- Analyze and test software application updates/upgrades and advise relevant teams of new or changing items while recognizing new potential optimizations.
- Reduced number of steps and manual work by 75% on specific tasks
Vice President, Loan Operations
BANKPROV
Amesbury, Massachusetts
04.2019 - 07.2021
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Resolved issues and recommended actions based on regulatory and compliance reports.
- Identified potential third-party software application solutions to optimize processes while reducing risk.
- Led operational team in development, rollout and management of new processes and procedures.
- Mitigated regulatory risks by overseeing adherence to FDICIA requirements.
- Oversaw hiring, adding valuable, talented professionals to strengthen operational team.
- Clarified roles, responsibilities and expectations of staff.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Managed Loan Operations team consisting of 18 employees across 3 teams
Vice President, Controller
BANKPROV
Amesbury, Massachusetts
12.2008 - 04.2019
- Supervised completion of month-end, quarter-end, and year-end close processes including fixed assets, investment portfolio, pre-paid and accrual journal entries and reconciliation of general ledger.
- Collaborated with departments to create annual budgets, track actual expenses against projected expenses, and provided explanations to any substantial variances.
- Maintained updated chart of accounts.
- Comply with local, state, and federal government reporting requirements and adherence to Gaap standards.
- Developed and maintained internal controls to monitor critical areas of financial control to remain compliant with FDICIA and devised any necessary corrective actions to address risks or deficiencies.
- Managed accounting of subsidiary companies including their control systems and transaction-processing operations.
- Managed budgets, fixed assets, investment portfolios, accounts payable and receivable, cost center accounting, and general financial reporting procedures.
- Proficient with Fiserv Prologue Financial software to maintain financial cost center data and prepare financial reports to assist management in operational planning and key decision making.
- Managed daily liquidity position of bank and provided detailed quarterly analysis of liquidity position including stress testing.
- Prepared quarterly Call Reports
- Managed outsourced functions.
- Coordinated provision of requested information to external auditors
- Resolved issues and recommended actions based on audits and findings.
- Oversaw Finance department while company grew from $400 Million to $1 Billion
- Implemented various software for Investment Accounting, Fixed Assets, CECL, Account Reconciliation, and others.
Assistant Vice President, Finance
BANKPROV
Amesbury, Massachusetts
04.2003 - 12.2008
- Oversaw processing of bank’s ever-changing general ledger system, investment system, and accounts payable system in order to maintain integrity and accuracy
- Continually analyzed new software products to determine cost efficiencies and recommend profitable projects
- Provided variety of financial data, maintaining and updating corporate financial models and plans, analyzing and projecting aspects of bank’s financial performance, and preparing special financial studies
- Prepared and completed monthly, quarterly, and annual financial reports.
- Streamlined monthly Board Reporting process to reduce manual steps by 50%.
- Created various reports for all departments using Crystal report writing.
Executive Administrator / Office Manager
BANKPROV
Amesbury, Massachusetts
07.1989 - 04.2003
- Effectively managed relationships with customers and vendors.
- Established and oversaw administrative and operational workflow processes while continually monitoring for efficiencies and optimization.
- Trained and coached employees.
- Provided network and software administration including troubleshooting.
- Oversaw loan procedures to ensure compliance, providing all needed support to lenders.
- Prepared reports, coordinated meetings, and assisted upper management with reaching defined goals.
- Maintained computer and physical filing systems.
- Implemented first word processing system to reduce manual customer mail communication steps by 90%.
Education
Master of Science - Accounting / Finance
Southern New Hampshire University
Manchester 09.2006 - 05.2010
Bachelor of Science - Business Administration Management
Mount Washington College
Manchester, NH 09.2000 - 05.2004
Associate of Science - Banking
Northern Essex Community College
Haverhill, MA 09.1996 - 05.1998
Associate of Arts - Paralegal
Northern Essex Community College
Haverhill, MA 09.1987 - 05.1989
Skills
Policy and procedure development
Software
Fiserv Prologue Financials
Jack Henry LoanVantage
Intuit Quickbooks
Blackline Reconciliation
Redi Reserve CECL
Crystal Report Writing
Quickbooks
Timeline
Vice President, Lending Applications Analyst
BANKPROV
07.2021 - 11.2022
Vice President, Loan Operations
BANKPROV
04.2019 - 07.2021
Vice President, Controller
BANKPROV
12.2008 - 04.2019
Master of Science - Accounting / Finance
Southern New Hampshire University
09.2006 - 05.2010
Assistant Vice President, Finance
BANKPROV
04.2003 - 12.2008
Bachelor of Science - Business Administration Management
Mount Washington College
09.2000 - 05.2004
Associate of Science - Banking
Northern Essex Community College
09.1996 - 05.1998
Executive Administrator / Office Manager
BANKPROV
07.1989 - 04.2003
Associate of Arts - Paralegal
Northern Essex Community College
09.1987 - 05.1989
Additional Part-time Positions
- Former Treasurer of Lafayette Naturalization Club
- Former Treasurer of PACE (Plaistow Area Chamber Exchange)
- Former Board Treasurer of Jack Henry LoanVantage User Group
- Treasurer of Timberlane Glass & Mirror
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