Denise Glispie
Petersburg,IN
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Social Worker
IHBS-Vincennes
07.2024 - Current
- Filing and maintaining case history reports
- Interviewing clients to assess their situational needs
- Determining which services and assistance are necessary
- Serving as a liaison between the client and social, financial, health and legal services
- Developing a plan of action to improve the client’s well-being
- Planning regular follow-ups to assess progress and additional needs
- Reviewing and modifying plans as circumstances change for the individual
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Updated client documentation for accurate, compliant and current records.
- Developed and maintained strong relationships with community resources for successful referrals.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Assisted clients with navigating and accessing social services such as housing and medical care.
Area Director
Caregiver-Jasper
12.2021 - Current
- Responsible for ensuring that social services are provided in accordance with the standards established by various local, state and federal regulatory organizations, including carrying a personal caseload of service recipients
- Responsible for administration of personnel, including Direct Support Professionals, Home Coordinators, and family-based providers
- Determines appropriate numbers of staff and implementing policies and procedures needed to maintain staff, assign coverage, minimize overtime hours, identify training needs and assuring that all staff meet competency requirements
- Conduct time review and time approval; complete and submit payroll correction forms
- Responsible for supervising the quality control program, visiting supported living homes and family-based providers to monitor effectiveness and compliance, conduct service recipient follow-up on medical issues, assessment recommendations, and Individual Support Plan implementation
- Assists in crisis situations to prevent escalation
- Responsible for preventing client abuse by adhering to all policies and procedures, attending periodic training, reporting suspicious and inappropriate behavior, and following mandatory abuse reporting requirements and ensure clients are properly signed in and out and that only authorized adults are allowed on site
- Provides monthly oversight of individuals’ finances, including reconciliation of deposits and debits
- Reports any signs of misappropriation, exploitation, or financial impropriety regarding individual funds
- Other duties as assigned
Area Supervisor/QIDP
Rescare-Illinois
12.2020 - 12.2021
- Collects and reports management information to ensure continuous evaluation and improvement of operations
- Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources
- Monitors employee schedules, Teletime reports, and Punch Correction sheets
Site Supervisor
Rescare-Indiana
11.2018 - 12.2020
- Coaches and mentors direct support staff
- Works to create a positive work environment and proper deployment of direct support staff
- Addresses and corrects health, safety, and environmental concerns and reports safety and maintenance concerns as needed
- Ensures clinical and behavioral support objectives and goals are implemented and documented
- Provides oversight of dietary supports, including menu planning and grocery shopping
- Ensures protocols for communicating medical concerns are being followed
- Ensures medication administration records are current and ensures medical appointments are scheduled and met
- Monitors the budgets and finances of the person(s) served
- Other duties as assigned
Direct Care Staff
CRF
05.2013 - 11.2018
- Performing personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Fostering positive relationships between individuals served and their housemates
- Ensuring client safety and maintaining a safe environment
- Assisting with toileting, including bedpans, urinals, and commode chairs
- Reminding/assisting client with self-administration of medications (with proper training)
- Encouraging self-help activities
- Reporting changes in client's condition or family situation to the office
- Documenting services provided
- Performing home management functions such as light housekeeping, laundry, bed making, and cleaning
- Planning meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up
- Accompanying client to scheduled appointments
- Transporting clients or running errands for clients
Education
No Degree - Dietary Manager
University of North Dakota
North DakotaHigh School Diploma -
James Madison High School
Norcross, GASkills
- Compassionate
- Case Management
- Client Advocacy
- Conflict Resolution
- Efficient under pressure
- Case Documentation
- Empathy building
- CPR, First Aid, AED
- Client documentation
- Safety Planning
MS Office
Timeline
Social Worker
IHBS-Vincennes
07.2024 - Current
Area Director
Caregiver-Jasper
12.2021 - Current
Area Supervisor/QIDP
Rescare-Illinois
12.2020 - 12.2021
Site Supervisor
Rescare-Indiana
11.2018 - 12.2020
Direct Care Staff
CRF
05.2013 - 11.2018
No Degree - Dietary Manager
University of North Dakota
High School Diploma -
James Madison High School
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