Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Gomez

La Feria,TX

Summary

Dynamic business owner with a proven track record at D.G. Fitness, excelling in customer service and relationship building. Achieved top performer status as a Sales Agent at State Farm by consistently exceeding sales targets. Skilled in project management and attentive to detail, driving revenue growth through tailored solutions and strong client connections.

Overview

9
9
years of professional experience

Work History

Business Owner

D.G. Fitness
09.2019 - 08.2025
  • I was awarded best personal trainer buy better business reviews for the year of 2024 and 2025
  • Cultivated strong customer relationships through effective communication and attentive service.
  • Strengthened company reputation by consistently exceeding customer expectations in product quality.
  • Identified new business opportunities, resulting in increased revenue through diversified offerings.
  • Managed financial operations, including budgeting, forecasting, and reporting to ensure fiscal responsibility.
  • Increased customer satisfaction with personalized services addressing specific needs.
  • Consulted with customers to assess needs and propose tailored solutions.
  • Enhanced online presence by managing social media platforms to engage customers and build community.

Personal Trainer

Next Level Fitness
01.2018 - 12.2018
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
  • Fostered a positive workout environment with upbeat energy and professional demeanor.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Implemented nutritional guidance alongside physical training plans, yielding more comprehensive results for clients'' overall wellbeing.
  • Developed healthy eating meal plans for clients to provide holistic approach.
  • Educated clients on importance of proper nutrition to reach fitness objectives.
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
  • Offered nutritional guidance to complement fitness programs, contributing to improved client health outcomes.
  • Adapted training methods to accommodate clients with special needs or limitations, ensuring inclusive fitness opportunities.
  • Conducted regular follow-up with clients to track progress and adjust fitness plans as needed.
  • Boosted client confidence and skillset with targeted strength training and conditioning programs.
  • Improved client retention by developing personalized fitness programs tailored to individual needs and goals.
  • Cultivated strong relationships with clients, resulting in high rate of referrals and new business.
  • Utilized social media platforms to promote personal training services, expanding client base.
  • Enhanced gym community engagement by organizing and leading group fitness challenges and events.
  • Maintained up-to-date knowledge of fitness trends and certifications to provide clients with cutting-edge training techniques.
  • Maintained high standards of safety and cleanliness in training areas, minimizing risk of injury and promoting healthy workout environment.
  • Fostered supportive and motivational environment, significantly increasing client commitment to long-term health and fitness goals.
  • Demonstrated proper form and technique to prevent injury.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.
  • Created comprehensive fitness programs tailored to needs and goals of each individual.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Motivated participants through one-on-one instruction and positive feedback.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Educated participants on proper nutrition and healthy lifestyle habits.
  • Counseled participants on nutrition to help reach fitness goals.
  • Used music to motivate and energize classes.
  • Assisted with marketing and promoting of classes and services.

Insurance Sales Agent

State Farm
01.2017 - 12.2017
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Contributed to agency success by consistently meeting or exceeding monthly sales targets.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
  • Developed sales strategies to increase sales of insurance policies.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Maintained high retention rates by addressing client concerns promptly and offering suitable policy adjustments as needed.
  • Negotiated contracts with clients to establish best coverage with lowest cost.
  • Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
  • Increased policy renewal rates with personalized follow-up strategies.
  • Collaborated with underwriters to expedite approval process for clients.
  • Actively pursued continuing education opportunities to remain current with industry regulations and trends.
  • Achieved top sales agent status through consistent delivery of outstanding customer service and expert product knowledge.
  • Fostered strong relationships with clients to ensure high levels of retention and satisfaction.
  • Educated clients on insurance policies and procedures.
  • Met with customers to provide information about available products and policies.
  • Monitored customer feedback and identified areas of improvement.

Education

GED -

Harlingen High School South
Harlingen, Texas

Associate Of Business Administration - Business Administration

Kaplan College
San Antonio, Texas

Skills

  • Customer service and relations
  • Attention to detail
  • Goal-oriented mindset
  • Relationship building
  • Work planning and prioritization
  • Performance improvement
  • Project management

Timeline

Business Owner

D.G. Fitness
09.2019 - 08.2025

Personal Trainer

Next Level Fitness
01.2018 - 12.2018

Insurance Sales Agent

State Farm
01.2017 - 12.2017

Associate Of Business Administration - Business Administration

Kaplan College

GED -

Harlingen High School South