Denise Gomez
Los Angeles,CA
Overview
3
3
years of professional experience
Work History
Team Leader
Bacio Di Latte
2025.12 - Current
- Supervised daily operations to ensure optimal product quality and customer satisfaction.
- Trained and mentored team members in service excellence and operational efficiency.
- Implemented inventory management processes to reduce waste and streamline supply chain.
- Developed staff schedules to balance workload and enhance team productivity.
Team Member
Jamba Juice
2024.05 - 2025.10
- Collaborate with my colleagues to maximize sales and surpass our goals daily.
- Focus on communicating with our customers to ensure they are receiving exceptional service and resolve 100% of their issues concerning any purchases.
- Promote our seasonal products so that our customers get the opportunity to try out different things.
- Operate the cash registers with over $200 and ensure that no discrepancies occur- in any transactions.
- Partner with my colleagues to make sure all areas of our store are kept clean and presentable.
- Continue to give exceptional customer service, even during rush hours.
Team Member
Ono Hawaiian BBQ
2023.04 - 2024.08
- Worked with my colleagues and store managers to ensure we were always exceeding our customers expectations.
- Promoted our combo plates to our customers as well as recommended add-ons before ringing them up.
- Operated the cash registers with no discrepancies at the end of my shift.
Education
Santa Monica College
Downtown Business Magnet
06.2024
Skills
- Fluently speak Spanish
- Exceptional in public speaking, professional communication, and electronic communication
Timeline
Team Leader
Bacio Di Latte
2025.12 - Current
Team Member
Jamba Juice
2024.05 - 2025.10
Team Member
Ono Hawaiian BBQ
2023.04 - 2024.08
Santa Monica College
Downtown Business Magnet