Denise Gonzales
Adecco/FACTOR_
Phoenix,AZ
1
Language
2027
years of professional experience
Dynamic professional with a strong work ethic and integrity, recognized for delivering exceptional customer service at El Super. Proven ability in payment processing and product restocking, enhancing checkout efficiency and customer satisfaction. Committed to fostering positive relationships, ensuring repeat business, and adapting quickly to fast-paced environments.
Work History
Kitchen Prep Cook
1 Year 1 Month- Prepared ingredients and sanitized workstations for food production and kitchen operations.
- Followed portioning, labeling, and packaging procedures to support daily order accuracy.
- Maintained food safety standards while handling raw ingredients and prepared items.
- Assisted cooks with chopping, mixing, and staging ingredients for efficient line flow.
Cashier, Meat Department
- Processed cash, credit, and EBT transactions accurately at point of sale
- Scanned merchandise and verified prices to support smooth checkout flow
- Balanced register drawer and secured payments according to store procedures
- Bagged groceries carefully while maintaining efficient customer service
- Greeted customers courteously and resolved basic checkout questions
- Maintained clean register area and stocked front-end supplies
- Followed cashier policies to prevent errors and reduce transaction delays
- Assisted coworkers during peak hours to keep lines moving
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Student
1 Year 3 Months- PhoFollowed kitchen safety and sanitation procedures while preparing ingredients and maintaining clean workstations.
- Measured and portioned ingredients accurately to support consistent recipe execution and food quality.
- Practiced knife skills, cutting techniques, and basic cooking methods under instructor guidance.
- Assisted with mise en place, organizing supplies and prepping stations for daily kitchen activities.
Kitchen Catering Prep
8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Housekeeper
8 Months- Cleaned guest rooms, bathrooms, and public areas to meet hotel cleanliness standards.
- Replenished linens, towels, toiletries, and guestroom supplies during room servicing.
- Inspected rooms for maintenance issues and reported concerns to appropriate departments.
- Followed safety procedures and proper handling methods for cleaning chemicals and equipment.
- Responded promptly to guest requests with courteous service and attention to detail.
- Organized housekeeping carts and restocked supplies for efficient daily workflow.
- Maintained consistent room presentation by following brand standards and cleaning checklists.
- Coordinated with front desk and maintenance teams to support smooth room turnover.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Education
High School Diploma
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Order taking
Payment processing
Product restocking
Languages
Bilingual
Native or Bilingual
Timeline
Kitchen Prep Cook
Adecco/FACTOR_
08.2025 - 09.2026Read More
Student
St. Mary’s Culinary.
03.2025 - 06.2026Read More
Kitchen Catering Prep
Moxy Hotel
10.2022 - 06.2023Read More
Housekeeper
Moxy Hotel
10.2022 - 06.2023Read More
Cashier, Meat Department
El Super
Read More
Ged
High School Diploma
Read More