Denise Gonzalez
Miami,FL
Summary
Dynamic and organized professional with extensive experience as a receptionist at Children’s Skin Center, enhancing appointment scheduling to reduce wait times and boost client satisfaction. Skilled in data entry and effective communication, I excel in creating welcoming environments and managing front desk operations efficiently.
Overview
3
3
years of professional experience
Work History
Receptionist
Children’s Skin Center
03.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Receptionist
Light of Hope Medical Center
03.2023 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Cashier
Chipotle
08.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Bachelor - Clinical Psychology
Keiser University
Fort Lauderdale, FLSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Scheduling
- Scheduling appointments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Children’s Skin Center
03.2024 - Current
Receptionist
Light of Hope Medical Center
03.2023 - 02.2024
Cashier
Chipotle
08.2022 - 01.2023
Bachelor - Clinical Psychology
Keiser University
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