Denise Guillen
San Fernando,California
Summary
Experienced Human Resources Assistant (5+ years), with extensive administrative background and broad knowledge of Human Resource functions. Including: sourcing, onboarding, maintaining HRIS database systems, employee relations, payroll processing, benefits administration, and employee development. Seeking a full-time position for a company whose mission aligns with mine and one where I could further develop my skills and knowledge.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
El Centro De Amistad
06.2019 - Current
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Conducted exit interviews with terminated employees.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Responded employee inquiries regarding benefits and other HR topics.
- Tracked various statistics and kept detailed records to support human resources department.
- Compiled employee records from individual departments to maintain central files.
- Assisted Accounting Department with DMH and County Audits
- Tracked important information in QuickBooks.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
On-Call Receptionist
El Centro De Amistad
01.2018 - 06.2019
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
Receptionist
Oaks Law Firm
11.2015 - 01.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Education
No Degree - Accounting 1, 2 And Quickbooks
North Valley Occupational Center
Mission Hills, CA01.2017
GED -
College of The Canyons
Valencia, CA2016
Skills
- Human Resource Information System (HRIS)
- Project Management
- Bilingual (Spanish & English)
- Payroll Preparation
- Office Administration
- Computer Literacy
- Customer Service
- Employee Relations
- Microsoft Office
Timeline
Human Resources Assistant
El Centro De Amistad
06.2019 - Current
On-Call Receptionist
El Centro De Amistad
01.2018 - 06.2019
Receptionist
Oaks Law Firm
11.2015 - 01.2016
No Degree - Accounting 1, 2 And Quickbooks
North Valley Occupational Center
GED -
College of The Canyons
Medical Interpreter Certification in progress
Currently working towards becoming certified as a Spanish Medical Interpreter.
Medical Interpreter Certification in progress
Currently working towards becoming certified as a Spanish Medical Interpreter.
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