Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Denise Handon

Summary

After 40+ years in banking, I have recently retired. Now seeking a career change. My very first job prior to m banking career was at the Central Carolina School for the Deaf. As a teacher's assistant working with Deaf-Blind students. This by far was my most rewarding job. A CODA, and the mother of a Deaf son. Eagerly seeking an opportunity to again work within the Deaf community.

Knowledgeable and dedicated customer service professional with extensive experience in the banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Knowledgeable and dedicated customer service professional with extensive experience in the banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Structured [Job Title] well-versed in FHA, VA and HUD loans. Personable and detail-oriented professional with [Number] years of experience closing and funding government and conventional mortgages. Expertise delivering error-free documentation and gathering closing figures. In-depth knowledge of [Software].

Overview

25
25
years of professional experience

Work History

Assistant Vice President, Loan Servicing Manager

DECATUR FIRST BANK

Senior Load Administrator, Commercial, Construction, and SBA Lending

BANK ATLANTA

Closing Specialist PWM- VP, Commercial PWM & CRE

Truist Bank
01.2013 - 02.2024
  • Manage a portfolio consisting of various commercial credit services and real estate transactions
  • Consistently managing six to ten active deals; new, modified, and renewal credits
  • Working with clients across all lines of business and specialty groups, supporting both the Client and Credit Advisors.

Senior Analyst, Asset Resolution

RBC Bank
01.2010 - 01.2013
  • Oversaw daily administration of assigned portfolio of non- and sub-performing construction and development loans
  • Assisted in preparation of agreements relating to workouts and reviews
  • Evaluated title documentation and coordinated / monitored closing of loan or real estate resolutions.

Senior Loan Administrator

RBC Bank
01.2007 - 01.2009
  • Administered and closed construction, acquisition, and development real estate loans
  • Prepared loan documentation, administered all phases of construction draw processes, and provided service to lending personnel, law firms, and borrowers
  • Ensured compliance with company policy, audit procedures, and governmental regulations.

Construction Lending Operations Manager

RBC Bank
01.1999 - 01.2006
  • Managed servicing functions (documentation and retention) surrounding construction and acquisition development loans, including participations, commercial, and letters of credit
  • Ensured compliance with policies, procedures, and government regulations
  • Developed and implemented TCL loan system, automating draw, tickler, and reporting processes.

Education

Diploma -

Dudley High School
Greensboro, NC

College Courses -

Mt. Olive College
Durham, NC

Skills

  • Problem Solver
  • Leadership by mentoring
  • Strong analytical skills
  • Effective customer development
  • Proficient MS Office skills
  • Excellent communication skills
  • Exceptional time management
  • Decision Making & Judgment
  • Issue Resolution Skills
  • Administrative Support
  • Customer Service
  • Fluent in Sign Language

Timeline

Closing Specialist PWM- VP, Commercial PWM & CRE

Truist Bank
01.2013 - 02.2024

Senior Analyst, Asset Resolution

RBC Bank
01.2010 - 01.2013

Senior Loan Administrator

RBC Bank
01.2007 - 01.2009

Construction Lending Operations Manager

RBC Bank
01.1999 - 01.2006

Assistant Vice President, Loan Servicing Manager

DECATUR FIRST BANK

Senior Load Administrator, Commercial, Construction, and SBA Lending

BANK ATLANTA

Diploma -

Dudley High School

College Courses -

Mt. Olive College
Denise Handon