Denise M. Harada, PMP, CMT
Https://www.linkedin.com/in/denise-harada/
Summary
Motivated Project Manager and Problem Solver. Hands-on Project & Program Manager who is strongly motivated to inspire employee interest & involvement by creating programs that support communities through volunteerism, personal engagement, and impactful experiences. Innovative, resourceful, people-focused, and self-directed critical thinker, with demonstrated success in educating others and developing programs.
Overview
9
9
years of professional experience
Work History
Program Coordinator/Manager
Google (Product Area- Geo)
08.2022 - 01.2023
- Key Role was managing communication and coordination with many high-level stakeholders and cross-team collaborations
- Managed budget proposals & tracking for programs and events
- Key team member for Geo's Annual Days of Learning DEI conference (attended by 500 Geo Googlers Globally) managing all production and logistics for this 3 day event
- Assisted in development of a new Learning Management System for professional development specific to each sub-team. Onboarded over 400 new team members
GoogleServe Bay Area Volunteer Lead/Project Manager
Google (Product Area- Google.org)
03.2022 - 01.2023
- Managed stakeholder relationships with many NGOs, volunteer team leads, and the leadership team for Google.org
- Tracked budget concerns (small budget projects due to the nature of the campaigns)
- Led a team of 7 Googlers to support the entire Bay Area during the campaign
- Assembled all Program Plan documents for the team, delegated responsibilities, & managed pass-downs and directives from the Gooogle.org leadership team
- Personally Created over 30 volunteer opportunties equating to over 30,000 volunteer hrs (30 opportunties x 500 volunteers x 2 hrs each); Assisted 4,000 Bay Area Googlers to find fulfilling volunteer activities
Operations Manager
Ralph Gracie Jiu Jitsu San Jose & Santa Clara
Santa Clara, CA
06.2023 - 12.2023
- Increased member totals and retail revenue by over $10k in Q3 2023 by implementing my strategic business plans and enrolling business owner and staff in new and more streamlined processes.
- Taught Women's Self-Defense, Assistant Kids Jiu Jitsu Instructor, Staff Safety instructor.
- Created and organized new processes and systems for all personnel, payroll, budgets, and communication flows to maximize resource utilization and customer sales opportunities.
- Managed staff, instructors & volunteers effectively recreating Academy culture or healthy norms.
Project Manager
Google (Real Estate & Workplace Services)
02.2020 - 07.2022
- Collaborated with and managed relationships with many revolving stakeholders- Global Marketing teams, production teams, Director-level executives etc
- Designed several programs & events for Googlers (Global Talent Shows, Lunar New Year Celebrations, Regional Shows etc) with engagement across 11 countries, over 200 performers from 30 offices
- Developed and updated project plans to document work structure, schedules, funding & approvals as well as production “Run of Show”
- Executive Produced a musical for Googlers by Googlers
Project Manager
Google (REWS/Health & Performance)
08.2014 - 03.2020
- Taught virtual classes to Googlers on various stress reduction techniques 10 min-1 hr classes customized to the requester's
- Designed workshops for teammates on techniques & virtual presentations
- Taught Corrective Exercise Techniques to Massage Therapy peers and Clients
- Assembled team wide "Fun Event” - Proposed & Designed an entire day of fun for 60 team mates plus Supervisors. $7k budget 71.66% engagement
- Taught Health Education and Client Education full-time on thousands of Googlers with consistent positive rating scores
Education
PMP Certification - Project Management
Project Management Institute
05.2023
Scrum Master Certification -
SSGI
07.2022
Google Project Management Certification (Coursera) -
06.2022
Massage Therapist And Health Educator Certificate -
National Holistic Institute
Emeryville, CA08-1995
Certified Corrective Education Specialist -
National Academy of Sports Medicine
07-2020
Skills
- Customer Service
- Client-Centered Massage Therapy
- Project & Program Management: tracking, lifecycle management, cost containment, logistics, engagement, and risk assessment
- Verbal and Written Communication
- Goal Setting & Problem-Solving, Client and Peer Education
- Attention to Detail, Organizational Skills
Timeline
Operations Manager
Ralph Gracie Jiu Jitsu San Jose & Santa Clara
06.2023 - 12.2023
Program Coordinator/Manager
Google (Product Area- Geo)
08.2022 - 01.2023
GoogleServe Bay Area Volunteer Lead/Project Manager
Google (Product Area- Google.org)
03.2022 - 01.2023
Project Manager
Google (Real Estate & Workplace Services)
02.2020 - 07.2022
Project Manager
Google (REWS/Health & Performance)
08.2014 - 03.2020
PMP Certification - Project Management
Project Management Institute
Scrum Master Certification -
SSGI
Google Project Management Certification (Coursera) -
Massage Therapist And Health Educator Certificate -
National Holistic Institute
Certified Corrective Education Specialist -
National Academy of Sports Medicine
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