Denise Hardy
Pelham,NY
Summary
Dedicated to keeping payroll operations compliant with regulations. Proficient in processing garnishments, calculating leave and applying deductions. Excellent problem-solving, report writing and recordkeeping abilities.
Overview
14
14
years of professional experience
Work History
HR & Payroll Administrator
D&D Electrical Construction Co.
10.2022 - Current
- Submit daily, and monthly reports on payroll activities
- Manage payroll data entry and processing for 200+ employees to comply with predetermined company guidelines.
- Process payroll garnishments such as tax liens and child support.
- Generate paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Verify and submit timekeeping information for accurate and efficient payroll processing.
- Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Manage employee records on database to maintain accuracy and updated information.
- Respond to employee inquiries to provide information regarding payroll deductions and related issues.
- Weekly reminders for employees to complete and submit time sheets before deadline.
- Reconcile payroll discrepancies and responded to inquiries from employees.
- Update employee files with new details such as changes in address or salary levels.
- Review personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Complete payroll accurately and timely to meet employee expectations.
- Prepare and submitted payroll taxes and reports to regulatory agencies.
- Assist with recruitment and onboarding of new employees.
- Perform data entry tasks and maintained accurate records of employee payroll information.
- Upload time records into computer system and make adjustments to create accurate database for payroll processing functions.
Communications Clerk/Front Office Manager
Westhab Inc
11.2016 - 11.2021
- Liaised between clients and vendors and maintained effective lines of communication.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Created, prepared, and delivered reports to various departments.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Backed up reception with front-line support for guests.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Facility Manager
Safeguard Self Storage
06.2010 - 11.2016
- Supervised staff of 5 in day-to-day activities.
- Managed and reconciled for all site specific funds, and monthly auditing
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Audited all office files to ensure regulatory and lien law compliance
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Ordered, maintained and distributed supplies and inventory.
- Prepared reports and schedules with accuracy.
Education
No Degree - Public Health Administration
Purdue University
West Lafayette, IN05.2026
No Degree - Microsoft Office Specialist
Westchester Community College
Valhalla, NY01.2006
Skills
- Payroll Processing
- Reviewing Timesheets
- Pay Adjustments
- Time Tracking and Review
- Wages and Deduction Calculation
- Vacation and Leave Tracking
- Intuit QuickBooks
- Expense Reimbursements
- Employee Onboarding
- Microsoft Office
- Employment Verification
Timeline
HR & Payroll Administrator
D&D Electrical Construction Co.
10.2022 - Current
Communications Clerk/Front Office Manager
Westhab Inc
11.2016 - 11.2021
Facility Manager
Safeguard Self Storage
06.2010 - 11.2016
No Degree - Public Health Administration
Purdue University
No Degree - Microsoft Office Specialist
Westchester Community College