Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Hardy

Pelham,NY

Summary

Results-driven payroll specialist with broad experience in payroll processing, compliance, and benefits administration. Demonstrates strong analytical skills, attention to accuracy, and adaptability in fast-paced environments. Known for excellent collaboration, problem-solving abilities, and delivering reliable support to teams and stakeholders. Proficient in payroll software and adept at navigating complex regulatory requirements.

Overview

15
15
years of professional experience

Work History

HR & Payroll Manager

D&D Electrical Construction Co.
10.2022 - Current
  • Submit daily, and monthly reports such as Certified Payroll, OCIP, CCIP, and LCP Tracker.
  • Manage payroll data entry and processing for 200 + employees to comply with predetermined company guidelines.
  • Process payroll garnishments such as tax liens and child support.
  • Generate paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Verify and submit timekeeping information for accurate and efficient payroll processing.
  • Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Manage employee records on database to maintain accuracy and updated information.
  • Respond to employee inquiries to provide information regarding payroll deductions and related issues.
  • Weekly reminders for employees to complete and submit time sheets before deadline.
  • Reconcile payroll discrepancies and responded to inquiries from employees.
  • Update employee files with new details such as changes in address or salary levels.
  • Review personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Complete payroll accurately and timely to meet employee expectations.
  • Prepare and submitted payroll taxes and reports to regulatory agencies.
  • Assist with recruitment and onboarding of new employees.
  • Perform data entry tasks and maintained accurate records of employee payroll information.
  • Upload time records into computer system and make adjustments to create accurate database for payroll processing functions.

Payroll Administrator

Ecco III Enterprises
06.2025 - Current
  • Process payroll for employees using Sage Timberline Now, ensuring accurate and timely disbursement of wages.
  • Maintain employee records in HRIS, updating personal information and payroll changes efficiently.
  • Collaborate with HR to resolve payroll discrepancies, enhancing communication and problem-solving skills.
  • Review timecards for accuracy, identifying errors and rectifying issues before payroll processing.
  • Generate payroll reports for management review, providing insights into compensation trends and compliance.
  • Handle complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Calculate payroll deductions by accurately using Sage Timberline and process payroll to meet preset requirements.
  • Upload time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Reduce errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Verify and submit timekeeping information for accurate and efficient payroll processing.
  • Manage payroll data entry and processing for over 300 employees to comply with predetermined company guidelines.
  • Provide excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Manage employee records on database to maintain accuracy and updated information.
  • Coordinate with HR personnel to verify accuracy and completeness of employee information.
  • Generate paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.

Human Resources Manager

Rose Deliverz LLC
06.2024 - 02.2025
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits using ADP WFN for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Devised hiring and recruitment policies for 175-employee company.

Permitting Coordinator

Bruni & Campisi
04.2022 - 08.2022
  • Coordinated permit applications, ensuring compliance with local regulations and project timelines.
  • Reviewed project documentation for accuracy, reducing processing errors and delays.
  • Monitored progress of permit applications through various stages, efficiently resolving any issues that arose during the process.
  • Stayed current on changing regulations and updated internal procedures accordingly to maintain compliance.
  • Assisted in preparing permit applications, ensuring accuracy and completeness of required documents.
  • Provided exceptional customer service to clients throughout the permitting process, resulting in high satisfaction rates and repeat business.
  • Managed communication with regulatory agencies, maintaining positive relationships and expediting approvals when necessary.
  • Coordinated with multiple departments to ensure timely completion of permitting tasks, resulting in smoother project execution.
  • Enhanced interdepartmental collaboration through regular meetings to discuss ongoing projects and address potential challenges related to permitting.
  • Developed and maintained a comprehensive database of permits, facilitating easy access to information for the team.
  • Reduced errors in permit applications by establishing quality control measures for documentation review.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Stayed up-to-date on New York laws and licensing requirements to complete accurate and efficient reviews.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.

Housing Case Manager

CVR Associates
02.2022 - 04.2022
  • Facilitated access to community resources, including financial assistance and social services.
  • Conducted client assessments to identify housing needs and develop tailored support plans.
  • Coordinated with landlords and property managers to secure stable housing for clients.
  • Built strong relationships with local landlords to increase available housing options for clients in need.
  • Offered friendly and efficient service to clients, handled challenging situations with ease.
  • Ensured program compliance with federal, state, and local regulations through diligent monitoring of policies and procedures.
  • Facilitated workshops on financial literacy, tenant rights, and other topics relevant to successful independent living for clients transitioning into stable housing situations.
  • Managed a caseload of 54 clients to satisfy multiple clients with diverse needs.

Communications Clerk/Front Office Manager

Westhab Inc
11.2016 - 11.2021
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Created, prepared, and delivered reports to various departments.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Backed up reception with front-line support for guests.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Facility Manager

Safeguard Self Storage
06.2010 - 11.2016
  • Supervised staff of 5 in day-to-day activities.
  • Managed and reconciled for all site specific funds, and monthly auditing
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Audited all office files to ensure regulatory and lien law compliance
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Ordered, maintained and distributed supplies and inventory.
  • Prepared reports and schedules with accuracy.

Education

No Degree - Public Health Administration

Purdue Global University
Lafayette, LA
05.2026

No Degree - Microsoft Office Specialist

Westchester Community College
Valhalla, NY
01.2006

Skills

  • Payroll Processing
  • Timesheet analysis
  • Pay Adjustments
  • Time Tracking and Review
  • Wages and Deduction Calculation
  • Vacation and Leave Tracking
  • Intuit QuickBooks
  • Expense Reimbursements
  • Employee Onboarding
  • Microsoft Office
  • Employment Verification

Timeline

Payroll Administrator

Ecco III Enterprises
06.2025 - Current

Human Resources Manager

Rose Deliverz LLC
06.2024 - 02.2025

HR & Payroll Manager

D&D Electrical Construction Co.
10.2022 - Current

Permitting Coordinator

Bruni & Campisi
04.2022 - 08.2022

Housing Case Manager

CVR Associates
02.2022 - 04.2022

Communications Clerk/Front Office Manager

Westhab Inc
11.2016 - 11.2021

Facility Manager

Safeguard Self Storage
06.2010 - 11.2016

No Degree - Public Health Administration

Purdue Global University

No Degree - Microsoft Office Specialist

Westchester Community College

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