Denise Henry

• Supervises cottage personnel assigned to a shift
• Functions in the absence of the Head Cottage Training Supervisor
• Assigned non-professional programs for the physical, mental and emotional health of residents and to develop their potential abilities in areas of personal self-care, social training, cleanliness and related programs
• Does related work as required

• Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
• Maintained accurate inventory levels, ensuring product availability for customers.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.

I have taken: Fall 2013: Physics, American government, teaching in learning communities Spring 2014: intro to American studies, teaching literacy, educational technology, and U.S. & Canada. Fall 2014: Psychology of Women, Structures of Math, Spring 2015: International Relations, Contemporary World Problems