Denise Hernandez
Crystal Lake,IL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
House Cleaner
Handy Cleaning Service
Chicago, IL
01.2023 - 05.2023
- Washed windows inside and outside as needed.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Organized closets according to customer specifications.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Swept patios or decks of debris or leaves with a broom or blower.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned homes following specific and detailed protocols and requests.
Barista
Happy Thoughts
Downtown Chicago, IL
07.2022 - 12.2022
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Maintained calm demeanor during high-volume periods and special events.
Receptionist
Covid Care Services
Chicago, Burbank, IL
01.2022 - 07.2022
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Education
GED -
Wright Community College
Chicago, ILSkills
- Customer Service
- Housekeeping
- Restocking Supplies
- Health and Safety Compliance
- Office Management
- Data Entry
- Scheduling
- Meticulous and Organized
- Positive and Professional
- Time Management
- Multitasking and Prioritization
Certification
- Basset
- Food Safety
- CPR
Languages
English
Professional
Spanish
Limited
Timeline
House Cleaner
Handy Cleaning Service
01.2023 - 05.2023
Barista
Happy Thoughts
07.2022 - 12.2022
Receptionist
Covid Care Services
01.2022 - 07.2022
GED -
Wright Community College
- Basset
- Food Safety
- CPR
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