Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Denise Hernandez

Greeley ,CO

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Offering these skills and strong work ethic.

Overview

5
5
years of professional experience

Work History

Office Manager

Shelton Land & Cattle
08.2022 - Current
  • Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling feed commodities, and herd health statements.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Sr. Personal Banker

Firstbank
09.2019 - 04.2022
  • Managed a team of tellers and ensured proper training on all banking policies and procedures.
  • Reviewed customer account information to verify accuracy and resolve any outstanding issues.
  • Participated in community events related to banking services provided by the bank.
  • Processed customer transactions including deposits, withdrawals, transfers, loan payments.
  • Performed daily balancing of the cash drawer and vault as well as other assigned duties such as ATM monitoring or check cashing.
  • Identified potential fraud risks or suspicious activities within the branch's financial accounts.
  • Assisted customers with account openings, closings, transfers, payments.
  • Processed and prepared daily reports involving customer and financial data.

Education

High School Diploma -

Delta High School
Delta, CO
05.2018

Skills

  • Administrative Support
  • Customer Service
  • Bookkeeping
  • Team Supervision
  • Data Entry
  • Billing
  • Payroll
  • Account Reconciliation

Languages

Spanish
Native or Bilingual

Timeline

Office Manager

Shelton Land & Cattle
08.2022 - Current

Sr. Personal Banker

Firstbank
09.2019 - 04.2022

High School Diploma -

Delta High School

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Denise Hernandez