Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Denise Hernandez

Chicago,IL

Summary

Adept at delivering exceptional veterinarian assistance and client communication, my tenure at MedVet Chicago honed my skills in diagnostic imaging and emergency care. I excel in creating positive outcomes through meticulous attention to detail and robust relationship building, significantly enhancing patient care and client satisfaction.

Overview

10
10
years of professional experience

Work History

ER Veterinary Assistant

MedVet Chicago
10.2020 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, sedated procedures, and diagnostic procedures.
  • Cleaned and disinfected exam areas, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Had access to controlled drug and maintained inventory of controlled drug box.

Shift Manager/Key Holder

Pizza Hut
08.2014 - 08.2020
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.

Education

Associate Of Science - Veterinary Technician

Fox College
Tinley Park, IL
12.2020

Skills

  • Client Communication
  • Cleaning and sanitizing
  • Patient restraint
  • Animal Safety
  • Medication Administration
  • Sample Collection
  • Euthanasia Assistance
  • Animal Behavior
  • Laboratory procedures
  • Sanitation protocols
  • Medical record-keeping
  • Diagnostic Imaging
  • Emergency and preventive care
  • Urgent Care
  • Intravenous catheterization
  • Tick Removal
  • Patient bathing
  • Attention to Detail
  • Active Listening
  • Excellent Communication
  • Wound Care
  • Veterinarian Assistance
  • Relationship Building

Languages

Spanish
Native or Bilingual

Timeline

ER Veterinary Assistant

MedVet Chicago
10.2020 - Current

Shift Manager/Key Holder

Pizza Hut
08.2014 - 08.2020

Associate Of Science - Veterinary Technician

Fox College

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Denise Hernandez