Denise Hernandez
Ontario,California
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
35
35
years of professional experience
Work History
Operations Clerk
Quaker City Savings And Loan
09.1989 - 08.2000
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Delivered prompt and accurate assistance on various operational matters such as account updates, transaction inquiries, dispute resolution – elevating customer experience levels significantly during interactions.
- Improved customer satisfaction with timely and accurate response to inquiries, addressing concerns promptly and professionally.
Caregiver
IHSS Public Authority
09.2000 - 12.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Equipment Operator
QVC Distribution Center
11.2020 - 08.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Packer
Medline
08.2023 - Current
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Ensured timely completion of orders through effective time management and multitasking skills.
Education
Diploma -
El Monte High School
El Monte, CA06.1985
Skills
- Time Management
- Troubleshooting
- Personnel Protection
- Equipment Maintenance
- Following Instructions
- Punctual and Dependable
- Active Listening
Timeline
Packer
Medline
08.2023 - Current
Equipment Operator
QVC Distribution Center
11.2020 - 08.2023
Caregiver
IHSS Public Authority
09.2000 - 12.2018
Operations Clerk
Quaker City Savings And Loan
09.1989 - 08.2000
Diploma -
El Monte High School
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