Denise Hernandez

• Designed customized furniture layouts to enhance client satisfaction and optimize space utilization.
• Collaborated with cross-functional teams to deliver design solutions aligned with client vision and brand standards.
• Conducted in-depth consultations to assess client needs, preferences, and budget constraints for tailored design proposals.
• Developed and presented detailed project plans, incorporating timelines, material selections, and cost estimates for client approval.
• Analyzed current design trends to provide innovative recommendations that elevated the overall aesthetic of client spaces.
• Streamlined the design process by implementing new software tools that improved collaboration and efficiency across projects.
• Evaluated project outcomes post-installation to gather feedback, ensuring continuous improvement in service delivery and client experience.
• Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
• Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
• Met with over Number customers per week to discuss design vision and individual needs.

• Adhered to company initiatives and achieved established goals.
• Reviewed files on 20 screen and other documents to obtain information to respond to requests for customers.
• Responsible for private information of my customers.
• Meeting daily sales goals
• Work that belk crossover store
• Help properly please tags on items
• Setting appointments with customers to meet sales goals
• Properly handling delivery dates for customers items
• Working closely with management to help meet daily sales goals.
• Helped customers find specific products, answered questions and offered product advice.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Answered incoming telephone calls to provide store, products and services information.
• Built and maintained relationships with peers and upper management to drive team success.
• Developed trusting relationships with customers by making personal connections.
• Worked with fellow sales team members to achieve group targets.

• Training new employees on how the restaurant works

Able to handle high volume

Public speaking with customers and associates

Handling payment process an order taking

Safety and sanitation

Planning and coordinating with another trainer for the success of the employees

• Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
• Suggested and offered specific training programs to help workers maintain or improve job skills.
• Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.

• Opening and closing store
• Helping new servers learn the ways Properly serving guest.
• Learning all the New World wines and teaching it to new employees
• Handling paperwork and teaching training skills
• Cash handling
• Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
• Evaluated outlines, texts and handouts prepared by other instructors.
• Suggested and offered specific training programs to help workers maintain or improve job skills.
• Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.

This is where my career as a trainer first started

Always learning new ways of serving guest properly

Help coordinate meetings with management

This is where we were based on sales goals here and I would meet my goals every time

• Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
• Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
• Provided exceptional service to high volume of daily customers.
• Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
• Calculated charges, issued table checks and collected payments from customers.
• Evaluated outlines, texts and handouts prepared by other instructors.
• Communicated with hosts, bussers and kitchen staff to prepare for daily goals.