Denise Hicks
Las Vegas,NV
Summary
Hardworking, Dedicated employee with multitasking and time management ability. Independently handles client requests, billing needs and administrative functions. Payroll, Accounts Receivable and Payable Clerk with 30 years of success supporting financial operations. Energetic team player analytical, administrative and organization skills.
Overview
40
40
years of professional experience
Work History
Payroll Administrator
Ckr Financial Services
Las Vegas, NV
01.2024 - 05.2024
- Processed and Manged payroll information including salary, deductions, bonuses and vacation time for over 50 different locations
- Verified employee hours worked against timesheets provided by supervisors.
- Updated employee profiles with changes in job titles or salaries as required.
- Processed off-cycle payments accurately within specified deadlines.
- Onboarded new employees in time reporting and payroll systems.
- Processed and issued paychecks and earnings statements.
Payroll Administrator
Top Jobs LLC
Dearborn , MI
05.2023 - 12.2023
- Processed payroll information including salary, deductions, bonuses and vacation time for over 200 employees.
- Resolved discrepancies between payroll records and employee inquiries.
- Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
- Produced and filed payroll reports every week.
- Posted work hours completed to files to properly bill clients.
- Compiled statistics, statements and reports on pay and benefits to submit to department heads.
Accounts Receivable Clerk
Venteon Staffing
Troy, MI
05.2021 - 07.2022
- Responsible for entering customer payments into the accounting software system.
- Maintained accurate records of accounts receivable and payable transactions.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Analyzed customer account information to identify discrepancies or trends in payment history.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
Accounts Specialist
Prime Team Services
Royal Oak, MI
09.1990 - 02.2019
- Performed data entry of customer invoices and payments into accounting system.
- Prepared month-end reconciliations for accounts receivable and accounts payable.
- Analyzed financial records to ensure accuracy and compliance with corporate policies.
- Assisted in the preparation of monthly financial statements.
- Generated weekly, monthly, quarterly and annual reports for management review.
- Reconciled intercompany accounts on a regular basis ensuring accuracy between entities.
- Ensured proper documentation was obtained for all customer refunds processed.
- Followed up with customers regarding past due balances via phone calls or emails.
- Investigated any unusual transactions that may have occurred within the Accounts Receivable system.
- Resolved collection issues with customers through dispute resolution techniques.
- Participated in special projects as assigned by management.
- Established customer rapport to quickly mitigate problems while complying with established support processes and procedures.
- Reviewed financial status and evaluated discrepancies by assessing account information and activities.
- Processed payroll information including salary, deductions, bonuses and vacation time for over 700 employees.
Office Coordinator
Highland Superstores
Southfield, MI
08.1984 - 09.1990
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Data entered Sales Invoices into system
- Maintain return and or exchange merchandise.
- Ensured the implementation of policies and practices and maintaining the budget while tracking expenditures/transactions
- Perform general bookkeeping duties.
Education
Certificate - Business Administration
Ross Business Institute
Southfield, MI09-1990
High School Diploma -
Highland Park High School
Highland Park, MI06-1985
Skills
- Oracle Expertise
- Accounts Receivable Software
- SAP Knowledge
- Bank Deposits
- General ledger maintenance
- Invoice Processing
- Invoice and payment processing
- QuickBooks experience
- Payment posting
- GL Entries
- Customer Relations
- Account Monitoring
- Statement Review
- Bill processing
- General Ledger
- Microsoft Excel
- Bookkeeping
- Accounts Receivable
- Data Entry
- Accounts Payable
- Data Entry and 10-Key
- Organizational Skills
- Quickbooks
Affiliations
- I am a dedicated person, I work well individually and as a Team. Motto "Team work makes to Best work." I am challenged when it takes me longer time than expected when a problem needs to be resolved and can't find the tools/resources to get the job done in a timely manner.
Timeline
Payroll Administrator
Ckr Financial Services
01.2024 - 05.2024
Payroll Administrator
Top Jobs LLC
05.2023 - 12.2023
Accounts Receivable Clerk
Venteon Staffing
05.2021 - 07.2022
Accounts Specialist
Prime Team Services
09.1990 - 02.2019
Office Coordinator
Highland Superstores
08.1984 - 09.1990
Certificate - Business Administration
Ross Business Institute
High School Diploma -
Highland Park High School
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